
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 799 reviews
Wasted my time!!! I was called in reply to my inquiry to lease an ML. Told by Herman that I had to come in to get a price. Since I want the car this week I traveled to I was called in reply to my inquiry to lease an ML. Told by Herman that I had to come in to get a price. Since I want the car this week I traveled to Queens at the scheduled time and waited ten minutes for Herman to show up and lead me fifteen feet to JaY Dari's desk. He had my notes in front of him, but had not prepared for me. He then entered the request, asked what price I already had and I told him $1650 down and $^^0 a month for 12, 000 miles. He went to his manager and came back with $950 a month...bythe way said he did not have the car, I asked source from another dealer and he suggested he could order new for delivery in August!!! Insulting waste of my time!!!! More
My First Car I've been driving for a while but I'd never owned my own car. I had always driven my wife's car. When I finally decided to purchase my first vehicle a I've been driving for a while but I'd never owned my own car. I had always driven my wife's car. When I finally decided to purchase my first vehicle and after thorough research, I knew that I wanted a mercedes. Silver Star has some of the best prices in NYC, and they treated me with friendly and professional service. Thank you Geoffrey for all of your assistance. More
Purchasing Silver Star Motors was an absolute pleasure of an experience. I would recommend this dealership to anyone who wants a smooth and enjoyable way of getting a Mercedes. The sales team could not hav an experience. I would recommend this dealership to anyone who wants a smooth and enjoyable way of getting a Mercedes. The sales team could not have been any nicer. I cannot wait to purchase my next car from Silver Star! More
Well done I have leased two Mercedes now from Silver Star and they have not missed a beat. Every time I go there for service I am greeted with a smile and a han I have leased two Mercedes now from Silver Star and they have not missed a beat. Every time I go there for service I am greeted with a smile and a handshake ( which is rare these days). They understand the the meaning of "taking care of the customer". More
Experience tells all! Having done my own homework and educating myself on what vehicle I was looking for and for what price range, walking into Roger Baichan was just the i Having done my own homework and educating myself on what vehicle I was looking for and for what price range, walking into Roger Baichan was just the icing on the cake. He was fundamentally sound on all aspects of the vehicles I presented. He wasn't opinionated and didnt steer me towards one over the other. He was patient and knew exactly what I was looking for after 10 mins with him. His education on his product is superior since he was able to answer and offer advice on things I didn't think about. I couldn't have asked for a better salesman/advisor! Thank you! More
Very good service Talking with Roger was one of the best car shopping experience I had. I requested some info online and the response time was faster than I expected. Talking with Roger was one of the best car shopping experience I had. I requested some info online and the response time was faster than I expected. Upon meeting him, he made me feel very comfortable with his knowledge on his merchandise. I look for to working with him again. More
I recently purchased a new Mercedes-Benz from Silver Star and I am absolutely thrilled! The entire buying process was seamless and easy. As a women, I was fearful of the buying process, however the sales and and I am absolutely thrilled! The entire buying process was seamless and easy. As a women, I was fearful of the buying process, however the sales and service team at Silver Star eased all my anxiety, and took the time to teach me about my new car. I highly recommend Silver Star and look forward to returning for future service. More
Anna M. was terrific. Since I'm an out-of-state (MA) purchaser I needed everything handled perfectly, i.e., paperwork, small repairs, etc. to avoid having to make multiple trips. Anna, Herman and Chris purchaser I needed everything handled perfectly, i.e., paperwork, small repairs, etc. to avoid having to make multiple trips. Anna, Herman and Christian handled my issues as if they were their own.......and all with a cheerful attitude. When I arrived to take delivery everything was perfect. VERY happy with the service of these three professionals. More
Hi, I recently purchased a certified pre-owned Hi, I recently purchased a certified pre-owned Mercedes-Benz ML350 from "Silver Start Motors Long Island City New York". My overall experience with Hi, I recently purchased a certified pre-owned Mercedes-Benz ML350 from "Silver Start Motors Long Island City New York". My overall experience with the purchase is awesome. I think I got a very good deal. I got a very less mileage certified pre-owned car at a good price. Besides getting a good deal the other good part is they have a very good, helpful sales staff. They understand my needs and helped me out in getting a good vehicle. They listen very patiently to your questions and answer them best to your satisfaction. My after sales experience with them is also very good. They are prompt with your queries and help you a lot in doing the initial paper work. Overall I have a very satisfying and good experience with Silver Star Motors. I highly recommend Silver Star Motors if someone is interested in Mercedes-Benz vehicles. Thanks. Prateek More