Silver Star Motors

Terrific Experience in Silver Star Purchasing a car from Silver Star Motors was such a pleasure experience. It is much easy for us to communicate because the sales also speaks Chinese. Purchasing a car from Silver Star Motors was such a pleasure experience. It is much easy for us to communicate because the sales also speaks Chinese. She was very friendly and professional. I highly recommend this dealership and this sales to my friends and look forward to returning for future service. More

Best New Car Experience I ever had I would like to take this opportunity to express my appreciation & gratitude for the excellent customer service I recently received from Christian and I would like to take this opportunity to express my appreciation & gratitude for the excellent customer service I recently received from Christian and Josue from Silver Star Motors. These days it is not often that a sales person goes beyond the extra mile to ensure a customer piece of mind and satisfaction. It simply was a pleasure dealing with Josue and Christian. They took every measure to take the time to work with me as well as provide opinion, guidance and their expertise. It is good to know that there are some companies and employees that still believe in great customer service. I have no doubt that I will return to Silver Star in the future as well as recommend them. Once again it was a pleasure working with Silver Star Motors and I hope that the relationship continues with great service and customer satisfaction. Thank you Jerome Gambale More

E350 Buyer AMAZING DEALERSHIP!! I highly recommend this dealership to anyone that wants to buy new or used benz, They are really friendly and gives the best pri AMAZING DEALERSHIP!! I highly recommend this dealership to anyone that wants to buy new or used benz, They are really friendly and gives the best price. I bought my car after only 1 day of shopping! i was sold on the spot because of the price i got! HIGHLY RECOMMENDED A +++ More

First time buyer Amazing dealership. My friend recommended this dealership & I am doing the same. My sales associate was Kristen and by far she did a phenomenal job. A Amazing dealership. My friend recommended this dealership & I am doing the same. My sales associate was Kristen and by far she did a phenomenal job. At first I was hesitant going in there by myself since I am a female but I was lucky to get a female sales associate who was such a sweet heart and who helped me get a great deal. I will definitely go back to this dealership in the near future !!! More

Excellent Experience, Would Highly Recommend After doing some investigating on TrueCar.com, I was quickly (within an hour) contacted by Herman about purchasing a new car. Just on first impression After doing some investigating on TrueCar.com, I was quickly (within an hour) contacted by Herman about purchasing a new car. Just on first impression he gave a welcoming tone, and seemed very ambitious to bring in my business. This was a very different attitude when compared to the "take-it-or-leave-it" attitude most dealers typically had. We spoke briefly about numbers and he stated he could guarantee with 15-20 minutes of my time he believed we could come to a deal. I have to admit, I have heard similar pitches from other dealers so after hearing this I was a bit skeptical. To my pleasant surprise upon arriving at the dealer I was introduced to a dealer named Roy Lerman, whom I cannot say enough good things about. After discussing the terms on a new car and a trade-in Roy was very obliging in reaching the numbers I had stated were the terms required for me to "take it home today", and even helped me get a discount I did not know I could obtain. Throughout the process Roy was very transparent about the costs included in the price and was great about explaining where "hidden fees" could be attached and what the value of the car was. He didn't pressure me into buying the car and actually gave me ample opportunity to think the deal over/make phone calls throughout the process. Never did I feel rushed or as if I was waisting his time. Throughout the day I was treated with the respect and courtesy I feel any buyer of a new luxury car should be afforded. Even when it came time to switch insurances from my previous car, Roy was more than happy to do the legwork in obtaining all of the paperwork in a timely fashion. Even upon discussion over financial terms, there was no pressure to buy an extended warranty, and they were great about explaining what each sheet of paper I was signing stated. Overall, I have had several car buying experiences and most leave the buyer feeling like they are being taken advantage of or extremely frustrated. This experience changed my mind, it felt moremore like an equal exchange of commodities without any lies or gimmicks attempting to cheat me out of more money. In the future when I decide to purchase a car for my spouse or family, I would absolutely return to Silver Star motors since the experience and the price of the car were both exactly what I was looking for. More

SILVER STAR IS FANTASTIC Lauren made everything nice and easy. I felt like everyone was willing to help, from the Sales Lady to the General Manager. I bought many cars in my l Lauren made everything nice and easy. I felt like everyone was willing to help, from the Sales Lady to the General Manager. I bought many cars in my life and this was by far the best experience. More

Wasted my time!!! I was called in reply to my inquiry to lease an ML. Told by Herman that I had to come in to get a price. Since I want the car this week I traveled to I was called in reply to my inquiry to lease an ML. Told by Herman that I had to come in to get a price. Since I want the car this week I traveled to Queens at the scheduled time and waited ten minutes for Herman to show up and lead me fifteen feet to JaY Dari's desk. He had my notes in front of him, but had not prepared for me. He then entered the request, asked what price I already had and I told him $1650 down and $^^0 a month for 12, 000 miles. He went to his manager and came back with $950 a month...bythe way said he did not have the car, I asked source from another dealer and he suggested he could order new for delivery in August!!! Insulting waste of my time!!!! More

My First Car I've been driving for a while but I'd never owned my own car. I had always driven my wife's car. When I finally decided to purchase my first vehicle a I've been driving for a while but I'd never owned my own car. I had always driven my wife's car. When I finally decided to purchase my first vehicle and after thorough research, I knew that I wanted a mercedes. Silver Star has some of the best prices in NYC, and they treated me with friendly and professional service. Thank you Geoffrey for all of your assistance. More

Purchasing Silver Star Motors was an absolute pleasure of an experience. I would recommend this dealership to anyone who wants a smooth and enjoyable way of getting a Mercedes. The sales team could not hav an experience. I would recommend this dealership to anyone who wants a smooth and enjoyable way of getting a Mercedes. The sales team could not have been any nicer. I cannot wait to purchase my next car from Silver Star! More

Well done I have leased two Mercedes now from Silver Star and they have not missed a beat. Every time I go there for service I am greeted with a smile and a han I have leased two Mercedes now from Silver Star and they have not missed a beat. Every time I go there for service I am greeted with a smile and a handshake ( which is rare these days). They understand the the meaning of "taking care of the customer". More