Silver Star Motors

Great experience Rodger Baichan is the guy to talk to when you are in the market for a new Mercedes. Knowledgable and made everything easy. Loved him! Rodger Baichan is the guy to talk to when you are in the market for a new Mercedes. Knowledgable and made everything easy. Loved him! More

Great help With the help of sales assosiate Roger Baichan I was able to purchase my beautiful CLA45. Thank you for the great service and patients in helping find With the help of sales assosiate Roger Baichan I was able to purchase my beautiful CLA45. Thank you for the great service and patients in helping find the right car for me More

Not Applicable By far the best car dealership that I've ever been to in my 33 years of life. To add to that my sales associate, Roy Richards was absolutely the best! By far the best car dealership that I've ever been to in my 33 years of life. To add to that my sales associate, Roy Richards was absolutely the best!!! Because of Roy and his boss Christian, I don't plan on going anywhere else whenever I need a new car!! #GoRoy More

great experience 5th car bought at silverstar 2nd from roy richards. Great to deal with - bought the car over the phone sight unseen. Trust them to treat me right 5th car bought at silverstar 2nd from roy richards. Great to deal with - bought the car over the phone sight unseen. Trust them to treat me right More

The most honest and friendliest guy in sales!!! Some people try to sell you anything, but only a handful take the time to really help you find what you need and at the best price possible! I am now Some people try to sell you anything, but only a handful take the time to really help you find what you need and at the best price possible! I am now in my fourth lease at Silver Star and my family in total have leased at least 10 cars there...Roy Lerman has always and will always be our go to guy! Not just because he is fair and helpful during the lease process, but because he is ALWAYS around to help with any issues that may come up at anytime during the leaseing term! He is simply a genuinely good guy! Recommended to all in the strongest way possible!!!! More

Terrific Experience in Silver Star Purchasing a car from Silver Star Motors was such a pleasure experience. It is much easy for us to communicate because the sales also speaks Chinese. Purchasing a car from Silver Star Motors was such a pleasure experience. It is much easy for us to communicate because the sales also speaks Chinese. She was very friendly and professional. I highly recommend this dealership and this sales to my friends and look forward to returning for future service. More

Best New Car Experience I ever had I would like to take this opportunity to express my appreciation & gratitude for the excellent customer service I recently received from Christian and I would like to take this opportunity to express my appreciation & gratitude for the excellent customer service I recently received from Christian and Josue from Silver Star Motors. These days it is not often that a sales person goes beyond the extra mile to ensure a customer piece of mind and satisfaction. It simply was a pleasure dealing with Josue and Christian. They took every measure to take the time to work with me as well as provide opinion, guidance and their expertise. It is good to know that there are some companies and employees that still believe in great customer service. I have no doubt that I will return to Silver Star in the future as well as recommend them. Once again it was a pleasure working with Silver Star Motors and I hope that the relationship continues with great service and customer satisfaction. Thank you Jerome Gambale More

E350 Buyer AMAZING DEALERSHIP!! I highly recommend this dealership to anyone that wants to buy new or used benz, They are really friendly and gives the best pri AMAZING DEALERSHIP!! I highly recommend this dealership to anyone that wants to buy new or used benz, They are really friendly and gives the best price. I bought my car after only 1 day of shopping! i was sold on the spot because of the price i got! HIGHLY RECOMMENDED A +++ More

First time buyer Amazing dealership. My friend recommended this dealership & I am doing the same. My sales associate was Kristen and by far she did a phenomenal job. A Amazing dealership. My friend recommended this dealership & I am doing the same. My sales associate was Kristen and by far she did a phenomenal job. At first I was hesitant going in there by myself since I am a female but I was lucky to get a female sales associate who was such a sweet heart and who helped me get a great deal. I will definitely go back to this dealership in the near future !!! More

Excellent Experience, Would Highly Recommend After doing some investigating on TrueCar.com, I was quickly (within an hour) contacted by Herman about purchasing a new car. Just on first impression After doing some investigating on TrueCar.com, I was quickly (within an hour) contacted by Herman about purchasing a new car. Just on first impression he gave a welcoming tone, and seemed very ambitious to bring in my business. This was a very different attitude when compared to the "take-it-or-leave-it" attitude most dealers typically had. We spoke briefly about numbers and he stated he could guarantee with 15-20 minutes of my time he believed we could come to a deal. I have to admit, I have heard similar pitches from other dealers so after hearing this I was a bit skeptical. To my pleasant surprise upon arriving at the dealer I was introduced to a dealer named Roy Lerman, whom I cannot say enough good things about. After discussing the terms on a new car and a trade-in Roy was very obliging in reaching the numbers I had stated were the terms required for me to "take it home today", and even helped me get a discount I did not know I could obtain. Throughout the process Roy was very transparent about the costs included in the price and was great about explaining where "hidden fees" could be attached and what the value of the car was. He didn't pressure me into buying the car and actually gave me ample opportunity to think the deal over/make phone calls throughout the process. Never did I feel rushed or as if I was waisting his time. Throughout the day I was treated with the respect and courtesy I feel any buyer of a new luxury car should be afforded. Even when it came time to switch insurances from my previous car, Roy was more than happy to do the legwork in obtaining all of the paperwork in a timely fashion. Even upon discussion over financial terms, there was no pressure to buy an extended warranty, and they were great about explaining what each sheet of paper I was signing stated. Overall, I have had several car buying experiences and most leave the buyer feeling like they are being taken advantage of or extremely frustrated. This experience changed my mind, it felt moremore like an equal exchange of commodities without any lies or gimmicks attempting to cheat me out of more money. In the future when I decide to purchase a car for my spouse or family, I would absolutely return to Silver Star motors since the experience and the price of the car were both exactly what I was looking for. More