
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Nice service I've received great service with nice price at Silver Star from Florence. Recommend everybody wants Mercedes contact with Ms Cai. Thank you so much I've received great service with nice price at Silver Star from Florence. Recommend everybody wants Mercedes contact with Ms Cai. Thank you so much More
Great experience Roy was great to work with. He's fair and honest and I never felt like he was trying to get one over on me. He worked with me on the price and answere Roy was great to work with. He's fair and honest and I never felt like he was trying to get one over on me. He worked with me on the price and answered any questions I had. It was wonderful to work with him and would highly recommend visiting him if your in the market for a new car! More
Very friendly and knowledgeable sales person Kristen Conte was right at the numbers and made the lease very quick and easy to make the decision to choose Silver Star Motors - I will definitely re Kristen Conte was right at the numbers and made the lease very quick and easy to make the decision to choose Silver Star Motors - I will definitely recommend them with relatives and friends. More
Luxury Service Out of window This my third time getting service done with Silverstar dealership. And I must say every time it was disappointing. I have called every day for three This my third time getting service done with Silverstar dealership. And I must say every time it was disappointing. I have called every day for three days to get the status of my car and each time i was provided no solution and car is still sitting waiting for insurance adjuster. Each phone call was answered progressively rude and unwelcoming. I was told bluntly every time that car is not ready and nothing can be done. I have worked in Luxury hotels for past 7 years and I know all the in and outs of the luxury service. I must say that Mercedes the Luxury car it is their service attitude is not even mediocre. I am treated well with other cheaper brands like Acura and Lexus. Once my lease is over Mercedes will loose me forever. More
Such a pleasure My experience with Roy Lerman @ Silver Star was such a pleasure. Every aspect of the experience was convenient, enjoyable and I left with a great dea My experience with Roy Lerman @ Silver Star was such a pleasure. Every aspect of the experience was convenient, enjoyable and I left with a great deal. This is my second car with Roy and I will definitely be sticking with him for years to come. I have and will continue to recommend this dealership, and more specifically Roy, to friends and family. More
Mr Harold Greenberg Best people to do business with and the best service you can get I've been buying mercedes for forty years thanks Tye and Rob your the best Best people to do business with and the best service you can get I've been buying mercedes for forty years thanks Tye and Rob your the best More
Roy Richards # 1 Customer Service Mister Roy Richards was a great salesman for Silver Star Motors. Roy was willing to work with me since I was not quite sure which vehicle I wanted at Mister Roy Richards was a great salesman for Silver Star Motors. Roy was willing to work with me since I was not quite sure which vehicle I wanted at the time.When I finally made my decision Roy went above and beyond to find the color and options I wanted rather than settle for something that was already in stock. More salesmen should take a page from Roy's book and listen to the customer rather than make a quick sale and have a customer that goes elsewhere for service and future sales . More
Super dealer Just leased my third Mercedes from silver star and must say the experience has always been awesome. Salesman Aaron Katz is understanding, knowledgabl Just leased my third Mercedes from silver star and must say the experience has always been awesome. Salesman Aaron Katz is understanding, knowledgable and a total professional. He took his time to explain everything to us and went the extra mile to make sure the we got the best deal. Overall we are extremely happy with silver star and are looking forward to leasing a fourth Mercedes in the future. More
Sales staff Very nice and friendly atmosphere , professional staff knowledge specially Mr. Jay Dari and office manager Christian Charvet which both are nice dese Very nice and friendly atmosphere , professional staff knowledge specially Mr. Jay Dari and office manager Christian Charvet which both are nice deserve 5 stars or more. More
Great experience Rodger Baichan is the guy to talk to when you are in the market for a new Mercedes. Knowledgable and made everything easy. Loved him! Rodger Baichan is the guy to talk to when you are in the market for a new Mercedes. Knowledgable and made everything easy. Loved him! More