Silver Star Motors

Excellent service rep. But overpriced service. Labor charges are very high. Makes repairs extremely expensive. But overpriced service. Labor charges are very high. Makes repairs extremely expensive. More

I could not be more pleased with the service I received from Silver Star and especially my sales rep, Victor Babb. I purchased my vehicle from out of town, sight unseen. I immediately met Victor by email from Silver Star and especially my sales rep, Victor Babb. I purchased my vehicle from out of town, sight unseen. I immediately met Victor by email and phone and felt totally comfortable working with him from a distance. He quickly responded to my myriad of questions, and I appreciated that. I requested photos and he sent me all the photos I asked for, PLUS a video tour of the car. Victor helped with one of inspections required by my State by quickly obtaining and then sending me the inspection papers required by New York so I could obtain a waiver in my State. Victor worked closely with the auto transport company I hired to bring the car to me, using his experience with out-of-state sales to act as my eyes and ears throughout the process of getting the car on its way to me. My transport company required documentation when the car was being loaded and Victor completed this process for me. I also worked with Al, one of the business managers at Silver Star, in processing the paperwork and that went off without a hitch. I would not hesitate to do business with Silver Star and especially Victor again. More

This dealership was very pleasant to deal with. Everyone was knowledgeable, professional and friendly. The offices and showrooms are very impressive. Everyone was knowledgeable, professional and friendly. The offices and showrooms are very impressive. More

Excellent work all the time Faith get me in and out communicate well with me communicate well with me More

They don’t know how to return telephone calls. Left several messages both to the dealership and service advisor Left several messages both to the dealership and service advisor More

I took my car to be serviced at Silver Star’s and had the most exceptional experience. They were communicating with me the whole time via text an email letting me know what was being performed on my vehicle most exceptional experience. They were communicating with me the whole time via text an email letting me know what was being performed on my vehicle and what recommendations they had along with a video recording of them working on my vehicle. They also sent the amount it would cost, and if I wanted to move forward to give consents, the upfront honesty was so appreciated, and would recommend anyone to use them for their servicing of the vehicle. More

Very welcoming treat you like family they don’t pressure you been there before and I will continue you been there before and I will continue More

I had terrible experience at this dealership. They broke the hinge on the back door of my van, delaying the repair by 1.5 weeks, and no loaner vehicle was provided nor any apology. They avoided They broke the hinge on the back door of my van, delaying the repair by 1.5 weeks, and no loaner vehicle was provided nor any apology. They avoided my calls when I had questions and complete lack of responsibility toward customers. More

I had terrible experience at this dealership. Once they get your money, do not expect a phone call back or decent consumer service. Neither salesperson or service manager cant be bothered to ret Once they get your money, do not expect a phone call back or decent consumer service. Neither salesperson or service manager cant be bothered to return your call. This is your typical stealership. More

Staff is friendly and MR. Firsy Molina was very professional and helpful 😊 He explained everything in detail Firsy Molina was very professional and helpful 😊 He explained everything in detail More