Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Experience This was my first mercedes benz purchase and boy, I had a list of cars to narrow down. Sarah was extremely professional, patient and accomodating - ev This was my first mercedes benz purchase and boy, I had a list of cars to narrow down. Sarah was extremely professional, patient and accomodating - even watching the kids for us at times. Despite the freezing cold and ice sheets everywhere, Sarah and team helped us go through the 7 cars in our list! Silver Star more than lived up to its reputation, from a great sales consultant via the internet (Farzan) seamless handover to sales (Sarah) to finance & papers (Francesco) to our final walkthrough (Paul). I am glad to recommend the Silver Star team for a job well done! More
GREAT CUSTOMER SERVICE From the moment I walked into Silver Star, Roy treated me like royalty. The man doesn't know the word no. He made everything happen for the budget I w From the moment I walked into Silver Star, Roy treated me like royalty. The man doesn't know the word no. He made everything happen for the budget I was working with, got me everything I wanted, and did it in the timeframe I was working with. And did it all in the middle of The Nor'easter Juno! Honest and great guy, and really cares about making the customer happy. When I arrived to pick the car up, Devin made it a really fun experience. Once he found out it was my first Benz, he really went out of his way to show me EVERY feature the car had. By the time I was leaving, he has synced my phone, handled to navigation and I knew how to do everything needed driving out of the lot. This was first experience with Mercedes and Silver Star auto, but it will not be my last. I look forward to working with Roy again in the further and will definitely recommend to friends and family. More
Thanks Jason Spears I have been a customer of Silver Star for about 7 years. I have always received great service but this time, Jason made the negotiation experience sm I have been a customer of Silver Star for about 7 years. I have always received great service but this time, Jason made the negotiation experience smooth, easy and extremely pleasant. The front desk was very polite and the service Tech guy, Devin, made me love my new C300 even more. Thanks for an excellent service!!! More
Great Experience Purchased a used car from Jay Dari at the above stated dealership. It has been about ten days since my purchase and all is great. I thought there wa Purchased a used car from Jay Dari at the above stated dealership. It has been about ten days since my purchase and all is great. I thought there was an issue with the car so I brought it back and they took a look to make certain all was good. No doubt I would go back for another purchase More
BEST EXPERIENCE EVER I had the pleasure of purchasing my car from Annamaria. it was my first car, best experience ever. she made the experience amazing. A+ service I had the pleasure of purchasing my car from Annamaria. it was my first car, best experience ever. she made the experience amazing. A+ service More
For CPO I highly recommend Jay Dari We bought one year old CPO GL450. Jay was great guy to work with pretty responsive. Not only he was a good negotiater but also even after deal Jay wa We bought one year old CPO GL450. Jay was great guy to work with pretty responsive. Not only he was a good negotiater but also even after deal Jay was very responsive about all the queries we had later after we are done with the deal. He took care of the finance issue that we had along with Paul. Jay was also very accomodting as far as our appoitment times are concerned. I would have rated the whole experience 5 with out a small glich in finance section. More
Nice sales guys Roger and Reggie were great. Knowledgeable, personable and very easy to deal with. And Devin in product concierge was fantastic - knows his cars, an Roger and Reggie were great. Knowledgeable, personable and very easy to deal with. And Devin in product concierge was fantastic - knows his cars, and made me feel good about the purchase. In this day and age, if do your homework first on Price (which is pretty easy to do), it makes the process pretty straight-forward. I would recommend. More
Great experience with Roger Baichan at Silver Star I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select and how to finance. This was as seamless an experience as one can imagine from a service standpoint, which came hand and hand with focus on value. For anyone who's looking for a dealer they can trust, tremendous knowledge and value, there's no where else to go. More
professional and friendly service I leased a E350 at this dealership and Florence was impeccable throughout the whole leasing process. She was also extraordinarily helpful when I neede I leased a E350 at this dealership and Florence was impeccable throughout the whole leasing process. She was also extraordinarily helpful when I needed anything done with my vehicle, whether it was booking appointments for maintenance, checkup, repair etc. I would recommend Florence to anyone out there looking for a trustworthy and reliable dealer. More
Worst sales experience ever! This dealership takes your deposit, finalizes all paperwork and even secures insurance on your new vehicle only to then go back on the deal. Save your This dealership takes your deposit, finalizes all paperwork and even secures insurance on your new vehicle only to then go back on the deal. Save yourself the hassle and time and use a different location. Rob Morris and his gang of crooks will surely miss you! More