Silver Star Motors

GO ANYWHERE ELSE!! Awful customer service. I came in looking to trade my car, looking for an upgrade on my E class. Sales person would't run the numbers on my trade, was Awful customer service. I came in looking to trade my car, looking for an upgrade on my E class. Sales person would't run the numbers on my trade, was super uninterested. I left and decided to get my now new car at the manhattan Mercedes. The level of professionalism at silver star is non existent as is their customer service. More

Wonderful Service! I want to say a very big thank you to silver star motors! Especially Giuseppe , all I can say is that "he's the man!". He made me feel so welcome an I want to say a very big thank you to silver star motors! Especially Giuseppe , all I can say is that "he's the man!". He made me feel so welcome and I wasn't pressured to buy a car from him at all,he said to me "you don't have to buy the car if you don't like it".. not like other places they try to pressure you into buying a car from them but this was not the case.He also made sure to keep intouch with me until the last day of pick up. Great sense of humor and personality! Keep up the good work Giuseppe and continue to keep smiles on people's faces! Take care!. More

I have never been happier with a car buying experience!! From my very first conversation with Giuseppe, I knew that I could relax and just trust him. Boy, was I right....I LOVE MY NEW CAR!!! Giuseppe was ex From my very first conversation with Giuseppe, I knew that I could relax and just trust him. Boy, was I right....I LOVE MY NEW CAR!!! Giuseppe was extremely attentive, knowledgeable and patient (I was on the fence between 2dr or 4dr) throughout the whole process. I HIGHLY recommend Silver Star and specifically recommend Giuseppe!! More

Giuseppe is the best From the moment I stepped into the office Giuseppe made me feel at home and he took his time to show and educate me on my choice. I was really impress From the moment I stepped into the office Giuseppe made me feel at home and he took his time to show and educate me on my choice. I was really impressed. He also followed up with me. I have no complaints. More

At silver star I felt right at home Amazing amazing amazing , he went out of his way to make sure the the car purchased was in excenellent fondition ! He made both an emotional and perso Amazing amazing amazing , he went out of his way to make sure the the car purchased was in excenellent fondition ! He made both an emotional and personal connection with my mom and I. Keith was so passionate in providing the customer service we desired. Even after the sale he continued to stay connected with us and told us to akwaysfeel free to reach out ! Finance manager and sales manager were both amazing as well ! spoke to us and made us laugh while we waited for paper work. I highly recommend this place trust me you won't regret it ! More

NEW CAR Getting my new car was very easy I walked in to look and came out with my new car without any problem, if you're shopping for a new BENZ this is the p Getting my new car was very easy I walked in to look and came out with my new car without any problem, if you're shopping for a new BENZ this is the place to go More

Worst MB dealership I looked at E350 online . Called them up to double check if it was available and if it had any major dents or scratches. I was told it was in perfect I looked at E350 online . Called them up to double check if it was available and if it had any major dents or scratches. I was told it was in perfect conditon by Genesis and Roger . I went on a saturday morning . Drove for 5 hours all the way from Virginia , only to find out that the car had no keys . Theh lost the keys a little over a week ago . Spent two hours trying to find the keys while we looked at their inventory. Turns out the new keys were delivered but they needed programming . Waste of time . On top of that, there were dents on the car . The mercedez Emblem on the hood was missing. They knew i was on my way from VA , they could have it carwashed . Worst MB dealership ever . Id say call and double check a couple of times before you go Roger has great reviews but it felt like he was rude . I asked him to double check the condition of the car and his response " how many times do you want us to check the car for you?" More

Giusseppe is your guy! Giuseppe is not your "typical" used car salesman at all. He is upfront, transparent, courteous and truly has your best interest at heart. He will go Giuseppe is not your "typical" used car salesman at all. He is upfront, transparent, courteous and truly has your best interest at heart. He will go the extra mile for you (or 30 miles in this case, he delivered the car to my home!). Not only that, he knows how to get a deal done quickly and the best rate. If I needed another car I would definitely drive the extra hour to Silver Star to work with him again. Asad is the man as well! Just great people all around. I left not only with a gorgeous new Benz but felt like I made some new friends as well. More

Wonderful Experience. Worked with Giussepe on March 18,2017, had a wonderful experience dealing with him from start to finish. He was pleasant , courteous and professional Worked with Giussepe on March 18,2017, had a wonderful experience dealing with him from start to finish. He was pleasant , courteous and professional , easy to deal with and so Mr. Basha, the finance manager , very straightforward and helpful Car was delivered by Giusseppe as promised. Will highly recommend the dealership. More

Great experience You go into most dealerships expecting to be hasseled and treated unfairly. Not the case here! Our sales consultant was knowledgeable,professional and You go into most dealerships expecting to be hasseled and treated unfairly. Not the case here! Our sales consultant was knowledgeable,professional and most of all courteous. We got a good deal and a pleasant experience in one shot! I'd recommend this dealership. More