Silver Star Motors

Jason is the greatest. I leased a 2018 GLE in December 2017. My experience with Jason was wonderful. I could feel that he cares a lot about his customers before and after si I leased a 2018 GLE in December 2017. My experience with Jason was wonderful. I could feel that he cares a lot about his customers before and after signing the lease contract. He is the most pleasant sales person I ever worked with and I would not hesitate to go back to him if I need to get a car in the future. Thank you Jason. More

The salesman and the finance manager are dishonest and crook I don't know how this dealership gets high ratings .....my experience with them has been a personal disaster. I was told I could not put a deposit o I don't know how this dealership gets high ratings .....my experience with them has been a personal disaster. I was told I could not put a deposit on the car they were offering for sale on Autotrader.com because there was a lot of interest in the car and people were coming in to see the car over the weekend ( I told them I wanted to buy the car and how to secure the deal/car). The following Tues I called and was told no one put a deposit on the car and I was mine if I wanted it. I told the internet salesman at Silver Star I wanted to buy it. After several calls on my part the finance manager reached me we agreed on the process for sale. I sent him a copy of my drivers' license and followed up a signed credit card authorization in the amount of $1,000 to secure the car. In my emails I asked it there was anything else they needed and got no reply. I secured a plane ticket for NY drove down to Detroit the afternoon before got a hotel room and was all prepared with cashiers check for this expensive car only to finally get a call at 5:29pm that evening from a secretary telling me the car was sold out under me. These folks are crooks and liars who are now claiming they never got my email credit card authorization. I have emails to prove I sent it to them and a phone call to my saleman the morning I left asking if everything was a go. He said its 100%. So now I must drive five hours back home to northern Michigan I have expended over $500 and much time and emotional stress as a result from working with these dishonest people......I plan on getting legal advice and advising Mercedes as to the type of dealership this is. so beware. I have never experienced anything like this in my previous dealings with other Mercedes dealers. There is something fishy here. More

Outstanding Salesperson Mr. Mazhari in addition to being an outstanding salesperson, is also known as an expert in Auto industry. He believes in honesty and valuing the custo Mr. Mazhari in addition to being an outstanding salesperson, is also known as an expert in Auto industry. He believes in honesty and valuing the customer. I have had nothing, but praise and appreciation for Mr. Mazhari who managed to find me the best deal hard to match. He should be commended for his tireless dedication to customer service and passion for perfection. More

Outstanding Service Alix is a superb salesperson and has a wealth of knowledge & experience and the newest addition at Silver Star. A true professional. Alix will educate Alix is a superb salesperson and has a wealth of knowledge & experience and the newest addition at Silver Star. A true professional. Alix will educate you as she works the best numbers for your deal. This is my second lease with her and Wow! What an awesome deal and overall experience. Although the Sprinter Van Sales Manager, she does cars as well. But primary focus is Sprinter sales. Thanks for worldclass service and i look forward to the next mercedes. More

Excellent Service the appointment was on time. Giorgio handled me with great care and respect on a very professional level. Definitely worth coming back and I will high the appointment was on time. Giorgio handled me with great care and respect on a very professional level. Definitely worth coming back and I will highly recommend Giorgio. Great character and help More

Class act all around Silver Star is a fantastic dealership with excellent service. The sales team is grade A. My lease experience was seamless. Chris Loyola is a gem and a Silver Star is a fantastic dealership with excellent service. The sales team is grade A. My lease experience was seamless. Chris Loyola is a gem and anyone looking to lease or purchase a vehicle would be very happy to have him assist. No hard sell, knowledgeable and just all around a pleasure to deal with. More

silverstar motors I had an over all great experience with silver star they went above and beyond. i needed my car the same day i didn't have an appointment but my sales I had an over all great experience with silver star they went above and beyond. i needed my car the same day i didn't have an appointment but my sales person was able to help me pick out the right car get all my paper work together and drive out to pick up my new car so i could have my car the same day great service silver star More

New Vehicle Lease - E Class My Experience here was amazing!!!!! Incredible service from Mike Balagyozyan and Frank Galante. Sensational job on explaining and guiding me through My Experience here was amazing!!!!! Incredible service from Mike Balagyozyan and Frank Galante. Sensational job on explaining and guiding me through the process of getting my new (and first) Mercedes Benz E-Class. They displayed true professionalism, patients, knowledge and made me feel like I was a part of the Mercedes family for a long time. Simply amazing dealership with incredible, top of the line customer service. Recommend this place to everyone and can assure you, you will be happy you came here! More

i love it and the people i met while i was shopping Hakeem thank you for replying to my request about the c300 so quickly and all my question i had thanks for introducing me to genesis who showed me and Hakeem thank you for replying to my request about the c300 so quickly and all my question i had thanks for introducing me to genesis who showed me and answer all my questions about buy a Mercedes and help finding the car that i like and explain and make shopping for the car so easy and fast. good and friendly services from you both and i will let my friends know where too go and who to go see for great service when shopping for a car you guys made it so easy thanks for everything and we will see each other again my mom and my friend will be coming too see you all soon. thanks again for my c300 i love it. More

Great experience Mr Richards listened to what I wanted in a car and delivered even better than what I even asked for. I fell in Love the moment I seen the car we order Mr Richards listened to what I wanted in a car and delivered even better than what I even asked for. I fell in Love the moment I seen the car we ordered More