Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Impeccable Service -WWPMS Florence was a pleasure to work with as always and is the main reason we keep coming back to this dealership. She helped locate the Flame Red Sprinter Florence was a pleasure to work with as always and is the main reason we keep coming back to this dealership. She helped locate the Flame Red Sprinter we wanted at another Mercedes dealer and along with Alix Jones helped seal the deal and have the vehicle transported in no time. Thanks Florence! More
G job "the best experience " - silver star exceeded all my expectations . We worked the numbers no back and forth she made it real easy for me. And she wr "the best experience " - silver star exceeded all my expectations . We worked the numbers no back and forth she made it real easy for me. And she wrote up the contracts they didn't raise my price like they do in other dealerships. thank you silver star 👍🏻 More
Best Experience ever I was almost tricked and robbed by a few used car dealers in search of a 2015 C300 with the sport package. After feeling helpless due to endless amoun I was almost tricked and robbed by a few used car dealers in search of a 2015 C300 with the sport package. After feeling helpless due to endless amount of fraudulent situations experienced at those pop shop dealers I decided to go directly to the source. When I looked up the nearest Mercedes Benz dealer, I called the number and spoke to with Hakeem from Silver Star Motors, immediately I felt as though they were more legit and professional than all other sales reps I've previously spoke to at other dealers. . The best team ever I must say the work with seamless synergy. My sales Rep Genisis had no issue going through all my options, from mileage, colors,price,packages etc if something did not benefit me in any way we would move on to another option no pressure felt, followed by the best finance assistance I've ever Monica helped me decide the best options for me which met my budget limits she addressed all my concerns and my payments were worked out to fall below my budget limit and included 2 year warranty and service from mercedes. When it was all said and done I was happy to get my new car when I was then introduced to Gary a specialist who could teach you every detail about your cars features from operation to control settings even the history behind certain features. I did not only left there not feeling robbed but also with a greater understanding of the vehicle I've put a lot of research into. I was surprised even tho the entire process was not rushed like other dealers I've visited, i still managed to be in and out in a reasonable time. Customer service is very important, because of theirs I don't see myself purchasing another vehicle anywhere else. More
Service I brought my Sprinter to get an ignition problem corrected 4 times and they were unable to fix it, I finely had to bring my vehicle to another dealer, I brought my Sprinter to get an ignition problem corrected 4 times and they were unable to fix it, I finely had to bring my vehicle to another dealer, poor service, poor customer service. More
kind people to work with you Excellent service, very Professional people to work with you, kind and try to work with the needs of the customer I will be glade to recommend SILVER Excellent service, very Professional people to work with you, kind and try to work with the needs of the customer I will be glade to recommend SILVER STAR MOTORS More
Excellent service, Highly recommended!! Mr Babb is thoughtful, caring, and very professional. He listen to our request on what we were looking for in a car all the way down to the exterior Mr Babb is thoughtful, caring, and very professional. He listen to our request on what we were looking for in a car all the way down to the exterior color and the specific look we desired. He narrowed it down and found us exactly what we were looking for. We are extremely satisfied with our purchase and very highly recommend Mr. Babb for an excellent, professional service. If your looking for a certain look or color he is the person to see. E- 350 Mr & Mrs O Torres Thanks!! More
Crooks and con artist true pirates. if you want to be robbed treated badly go to Silverstar Motors. Frank Galante finance manger stole $3,000 of my deposit money. I gave him $8,000 he on if you want to be robbed treated badly go to Silverstar Motors. Frank Galante finance manger stole $3,000 of my deposit money. I gave him $8,000 he only gave the bank $5,000.Who ever purchased a car from them new or used I suggest you call the bank and ask how much your deposit is on top of that Bob Dimaio had the nerve to ask me how I figured it out to add insult to injury when I asked to speak to Frank I was told he no longer works here every day there going to call me they are investigating there just stealing that’s all it rip off artist I don’t trust none of them I will never do any business with them sorry I ever stepped foot in that criminal empire I would of gave them the one star they don’t deserve any now I’m going to click the boxes of all the crooks that pretended they were going to resolve my situation they are still not giving me any answers about where my $3,000 went I know where it went in Frank Galantes pocket when I asked the owner what about checking the cameras Michael Cohen he said they don’t work that far I was upstairs cameras work every where the worst experience in my life I’d rather get all my teeth pulled then ever do business with the likes of them. More
Liar, cheater and scam artist Do NOT ever trust this guy. He will lie through his teeth. Save yourself some grief and avoid this place at all costs. Also, do NOT put a deposit no m Do NOT ever trust this guy. He will lie through his teeth. Save yourself some grief and avoid this place at all costs. Also, do NOT put a deposit no matter how much they insist. More
Professional, thoughtful and kind I got my regular Mercedes service by him. I can see he took care of my car just like his. Everything is great and perfect. He answered my stupid quest I got my regular Mercedes service by him. I can see he took care of my car just like his. Everything is great and perfect. He answered my stupid questions very kindly and did it all I asked. Tens across the board! More
Lease renewal Silver Star Motors is my go to dealership for my Mercedes. I loved their service, pricing and most of all their attention to details. This is my secon Silver Star Motors is my go to dealership for my Mercedes. I loved their service, pricing and most of all their attention to details. This is my second car with them and will definitely go to them for my third, fourth ... More