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Silver Star Motors
Long Island City, NY
795 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 795 reviews
January 04, 2024
Long story short, the service provided by my salesman Richard Donoso was immaculate. Our interests were accounted for and taken care of every step of the way. Even when we went past regular operating hou Richard Donoso was immaculate. Our interests were accounted for and taken care of every step of the way. Even when we went past regular operating hours for the dealership, Richard and the rest of the staff at Silver Star recognized that we were far from home made sure to get us the car in time for New Years! At no point did we deal with any typical dealer/car shopping hassle. I will be sure to come back and recommend this dealer to all of my friends and family! More
by jerfreym
Employees Worked With
Other Employees :
Alex, Bob DiMaio
December 29, 2023
Thank you Cindy, and to the rest of the crew, I give them 5 stars for a job well done. It's more than a "Silver Star." Motors. 5 stars for a job well done. It's more than a "Silver Star." Motors. More
by olivernuyles
December 25, 2023
Ms Florence Cai exhibited great professionalism and courtesy to me and my family. The transaction went on smoothly and I am very happy with outcome. courtesy to me and my family. The transaction went on smoothly and I am very happy with outcome. More
by Mdomi36408
Employees Worked With
Florence Cai
December 24, 2023
Roy Lerman is the Best Salesman they have in Silverstar Mercedes of Long Island City. He is the bright shining STAR in Silverstar. Roy is a unique, hard working, honest to goodness gentlemen that exemplifi Mercedes of Long Island City. He is the bright shining STAR in Silverstar. Roy is a unique, hard working, honest to goodness gentlemen that exemplifies genuine care for his client. You will never go wrong with Roy. More
by Ron E.
Employees Worked With
December 13, 2023
Very professional, honest, friendly and prompt! Great customer service and honest information on the whole process Great customer service and honest information on the whole process More
by nic2138
December 07, 2023
The service was excelent, it takes a week, but the car is like a new, all the issue was fixed like a new, all the issue was fixed More
by milci54@gmail.com
December 07, 2023
Thanks a lot service on my GLA 250 was done really excellent and on time I enjoy every minute I spent in dealership the team was very friendly my car after service was like new really appreciate your excellent and on time I enjoy every minute I spent in dealership the team was very friendly my car after service was like new really appreciate your support my best wishes to the whole team best regards Vitaly More
by vitaly.belov
Employees Worked With
Other Employees :
Beatriz, Vladyslav Osadchyi
December 03, 2023
From start to finish it is always a pleasure bringing my vehicles to Silver Start Motors(Mercedes Benz Long Island City). The customer serivice is A+. vehicles to Silver Start Motors(Mercedes Benz Long Island City). The customer serivice is A+. More
by Willy
Employees Worked With
November 28, 2023
I took my car their for a tail light bulb. The rep wanted to charge me $250 for Diagnostics that wasn't needed according to his manager. So for labor of putting in the part that took 20 to 30 The rep wanted to charge me $250 for Diagnostics that wasn't needed according to his manager. So for labor of putting in the part that took 20 to 30 minutes, he still charged me $250. Stay away from the service rep Apostol, he's a crook. More
by Jayman_1a
Employees Worked With
November 20, 2023
I was very satisfied with the knowledge of salesman Paul. He was very polite and friendly he was communicating with me until the end Thank you Paul He was very polite and friendly he was communicating with me until the end Thank you Paul More
by John
