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Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Cindy Casas is my adviser at Silver Star Mercedes, I have found her to be capable , and competent. I give her 100% rating Mary E Smith found her to be capable , and competent. I give her 100% rating Mary E Smith More
I had a problem with my 2017 Mercedes-Benz E 300 4 matic. I did not have an appointment! No problem. Russell was assigned to me and my car and help me solve some warranty issues. Thank you Russell you are g I did not have an appointment! No problem. Russell was assigned to me and my car and help me solve some warranty issues. Thank you Russell you are great and I shall see you again. And I promise, promise to use you again. More
Cindy Casas is our service rep..She very professional and goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made su goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made sure she would take care of everything.. More
Rasel is a great service advisor. I have worked with him in the past and he is spot on. I had a quick issue and he was able to fix it before I even got my loaner card. Thanks Rasel! in the past and he is spot on. I had a quick issue and he was able to fix it before I even got my loaner card. Thanks Rasel! More
This place has been nothing but Excellent; very professional and outstanding service. I travel from Staten Island to this Dealership not only for the service but the professionalism; from the momen professional and outstanding service. I travel from Staten Island to this Dealership not only for the service but the professionalism; from the moment you step out your Benz you are greeted with respect! Rasel is one of the best service advisors; he will keep you informed on the status of the vehicle as you wait! Thank you Rasel for ensuring that your customers are well taken care of. More
Excellent service provided by Cindy, smiley and willing to help and also she would explain things to me, so I would understand. Thank you very much for the fast service. to help and also she would explain things to me, so I would understand. Thank you very much for the fast service. More
I’ve been a long-time customer of Silver star,And I I’ve been a long-time customer of Silver star,And I usually get great service, And Cindy Casas was very helpful,fast and professional, thank you C I’ve been a long-time customer of Silver star,And I usually get great service, And Cindy Casas was very helpful,fast and professional, thank you Cindy More
Cindy Casas did a perfect job handling my needs , communications and time frames . Car was done on time and the flow of work through the day was smooth . Thank you Cindy , highly appreciate it communications and time frames . Car was done on time and the flow of work through the day was smooth . Thank you Cindy , highly appreciate it More
I had the most pleasant experience today at SilverStaR Mercedes Benz. Cindy Casas was professional and efficient during all of our interactions at the service department. She was able to clear up some mis Mercedes Benz. Cindy Casas was professional and efficient during all of our interactions at the service department. She was able to clear up some misunderstandings previous to today’s service. I would also like to commend the service attendant, Leon for his assistance. More
Cindy Casas is very kind and professional. She kept me updated on the process of the repair of my vehicle . She always has a smile on her face. And is happy to assist you in any way possible Absolutely lo updated on the process of the repair of my vehicle . She always has a smile on her face. And is happy to assist you in any way possible Absolutely love her. More