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Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience, Excellent service, Cindy was my service advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response More
Great place. Feel welcome and always taken care of well. Waiting times can be a bit long sometimes. The service Staff is always timely in calling . Cindy was great. Waiting times can be a bit long sometimes. The service Staff is always timely in calling . Cindy was great. More
Didn't end up buying a car, but highly recommend After two really bad experiences with nearby dealerships, I was so glad to be treated like an actual person at Silver Star. I checked their website as After two really bad experiences with nearby dealerships, I was so glad to be treated like an actual person at Silver Star. I checked their website as I happened to drive by, and it turned out they had a C43 AMG in stock, which was the exact model I'm looking for. I popped in without an appointment, and the front desk person very politely explained that it might be a little wait because of that. No worries - totally understandable! After a short wait, Jackie Chait was my salesperson, and she could not have been nicer and more accommodating. Asked about my family, my life, etc. Got to know me a little bit. She showed me the car and was able to organize a last-minute test drive. I guess it's not a simple process when you don't have an appointment during a pandemic :) I didn't end up buying the vehicle because I liked another make & model better, but Jackie was super nice and professional the whole time. I felt like I would have been in good hands had I actually wanted to buy it. My only suggestion would be to allow longer test drives. I was only allowed to drive the car for about 5 minutes, which wasn't nearly enough time to get a good feel for it. More
Very sweet employees but Cindy was the best. She would text periodic updates and was very accommodating to my needs for my car! Thank you! text periodic updates and was very accommodating to my needs for my car! Thank you! More
The most caring and reliable dealer Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everythi Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everything runs smoothly and efficiently, catering to my convenience. I would most definitely recommend Silver Star to anyone looking for luxury, affordability, and most importantly, the ease of maintenance. More
Very professional when advising about the repairs needed for the car. The repairs were done quickly and I was able to get the car the same day. for the car. The repairs were done quickly and I was able to get the car the same day. More
So grateful to the Silver Star Family!! Johnson Lin was happy and willing to serve us and give us a great deal. Couldnt be happier with our new GLA happy and willing to serve us and give us a great deal. Couldnt be happier with our new GLA More
My representative Dawn Morris was absolutely phenomenal with exceptional customer service. I’m total in love with my new CLS. I will definitely go back. with exceptional customer service. I’m total in love with my new CLS. I will definitely go back. More
I recently leased a new Mercedes GLA. I was a little nervous at first, as getting a new vehicle is always nerve rattling for me. But I was pleasantly surprised at how quick and easy the process was. M nervous at first, as getting a new vehicle is always nerve rattling for me. But I was pleasantly surprised at how quick and easy the process was. Matt Fattah, was very professional and friendly. I recommend that anyone looking for a great car and great service to come to Silver Star Motors. More
I love my CLS! The folks over at Silver Star Motors service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. More