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Silver Star Motors

Long Island City, NY

4.5
799 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 799 reviews

July 13, 2020

Great experience, Excellent service, Cindy was my service advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response More

by thanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Great place. Feel welcome and always taken care of well. Waiting times can be a bit long sometimes. The service Staff is always timely in calling . Cindy was great. More

by v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Didn't end up buying a car, but highly recommend After two really bad experiences with nearby dealerships, I was so glad to be treated like an actual person at Silver Star. I checked their website as More

by Patrick B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
July 09, 2020

Very sweet employees but Cindy was the best. She would text periodic updates and was very accommodating to my needs for my car! Thank you! More

by Nfoglia157
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

The most caring and reliable dealer Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everythi More

by RyderP17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

Very professional when advising about the repairs needed for the car. The repairs were done quickly and I was able to get the car the same day. More

by Gbleacknight123
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2020

So grateful to the Silver Star Family!! Johnson Lin was happy and willing to serve us and give us a great deal. Couldnt be happier with our new GLA More

by Fradelinegarcia
Recommend Dealer
Yes
Employees Worked With
Matt Fattah
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2020

My representative Dawn Morris was absolutely phenomenal with exceptional customer service. I’m total in love with my new CLS. I will definitely go back. More

by G.branagan26
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2020

I recently leased a new Mercedes GLA. I was a little nervous at first, as getting a new vehicle is always nerve rattling for me. But I was pleasantly surprised at how quick and easy the process was. M More

by mdgs1025
Recommend Dealer
Yes
Employees Worked With
Matt Fattah
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2020

I love my CLS! The folks over at Silver Star Motors service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. More

by Madelinegarcia7
Recommend Dealer
Yes
Employees Worked With
Jim McGrory
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