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Silver Star Motors

Long Island City, NY

4.5
796 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 796 reviews

August 14, 2020

I contact Carlos and he responded back quick...i explained to him the situation...he told me to bring the car in...he provided great customer service... he was also able to help me save money by req More

by kevinmabrey
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Jeannette has been the best service I ever had at silverstar in all my years here. Better looking than all the other guys. Thanks Jeannette More

by Stuart Suna
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 14, 2020

It’s always a pleasure doing business with Jeannette also hassle free she understands all my service needs I love Silverstar they make you feel like family More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 13, 2020

I bought my very first car at Silver Star Motors at the end of last year and have nothing but amazing experiences with this dealership. Everyone that I have interacted with is amazing! I brought my car in More

by ppasterczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Great experience, I will definitely come back to this dealership. I really had a great service experience with Carlos. I will only speak to him for my car. More

by routes231
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Great customer service. All was handled very professionally and diligently. Rasel was prompted in keeping in contact with me throughout the entire process. Highly recommend!8 More

by Indra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
August 12, 2020

I took my car in for service Cindy Casas kept me updated every step of the way. She is an amazing service professional. Just love her. More

by Imaqtpie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2020

Professional staff! Got service B1 Done super fast! Carol called me as soon as my car was ready for pick up. In addition, she did my annual inspection since mine was a few days expired. Great communica More

by MarianaN
Recommend Dealer
Yes
Employees Worked With
Carol Morin
August 07, 2020

Very professional Dealership that maintains its products.You are lucky to have Carol that goes that extra mile to ensure that every complaint my vehicle had was addressed and corrected. More

by RowRow50
Recommend Dealer
Yes
Employees Worked With
Matt svc Rep?, Carol Morin
August 07, 2020

I love this dealership. The staff are all so professional and friendly. Carol in service is very helpful. She always takes her time explaining everything to me. Very happy customer More

by Mdm297
Recommend Dealer
Yes
Employees Worked With
Carol Morin
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