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Silver Star Motors

Long Island City, NY

4.5
796 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 796 reviews

August 29, 2020

Best service experience, Cindy Casas was exceptional. She was very professional, knowledgeable, excellent customer service and dependable. Cindy went out of her way to assist me with all my concerns. More

by Car2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

An extremely positive experience,Cindy was outstanding An extremely positive experience, Cindy was outstanding and made everything so easy for us . This is our fifth car with silver star and our experien More

by panos212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Chait
August 28, 2020

My service person was very professional, friendly and accommodating. Cindy provides excellent service. I would recommend Silver Star Motors to anyone. I was very pleased with the whole experience. More

by ryancey7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t get the name service person who greeted me and took my car and directed me to the service department. He was also very professional and polite.
August 27, 2020

Cindy Casas Service was excellent we Drop off our car she gave us a nice loaner and she was very nice . I definitely would recommend anyone to go see Cindy Casas in the service department. More

by mrsalmascott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

To service manager:What a great experience I had with To service manager: What a great experience I had with servicing my car for the first time. It was quick and my sales representative Cindy Casas wa More

by primalshock88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liri Asllani , Liri Asllani
August 27, 2020

Jeannette Lawton Excellent wonderful customer service Jeannette Lawton Excellent wonderful customer service great assistance very kind.went out of her way to assist me with every concern. Very understan More

by Snook.monet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 26, 2020

Cindy Casas, Jim McGrory(2 service advisors) and Robert(tech) didn't get his last name but these 3 people has made my experience at Silver Star very comfortable, they are informative great with comm More

by J.J.III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McGrory
August 26, 2020

Rasal has been my advisor for 2 years and he does a good job. He is polite and friendly and tries to do his best to get my vehicle the right services and gives his honest opinion. More

by kedakeda23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
August 25, 2020

The service experience was great with Carol. She’s very professional and helpful. She understands a customer’s needs and gave me a quick estimate and finished the service very fast. More

by Chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
August 21, 2020

Just bought a leftover brand new 2019 E63S AMG sedan from Liri. Got a fantastic deal from Liri and Silver Star. A very pleasant and seamless experience. Liri went out of her way to make the transaction ea More

by scott1871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liri Asllani
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