Silver Star Motors

So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on my way... she was very to the point and answered all questions I had. Throughout, very informative. Car was ready in two days, pulled up and was told in detail what was done and what was not and next step plans. Cindy was the best! More

Cindy Casas and Clifford Chen are awesome!!! 👌🏼👌🏼👌🏼 Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wis Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wishing you all the best my dear Silver Star Mercedes Family!!!! More

I've been a Mercedes costumer for over 10 years, I unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an ap unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an appointment and replace the tire so I could get to work and go about my day. Awesome service, awesome representative. More

Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my appointment in advance and that as soon as I arrived they were ready for me! More

Carol Morin, Customer Service Advisor is The BEST!! Carol was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my car was being serviced. Carol provides EXCELLENT CUSTOMER SERVICE and deserves to be recognized! Thank You So Much Carol!!! More

Carol is simply the besr. She was super friendly and very helpful. Overall experience was a good one. I couldn't ask for a better experience. helpful. Overall experience was a good one. I couldn't ask for a better experience. More

Carol she is very help full and she know her work very well I m happy Very good customer service from carol thank you so well I m happy Very good customer service from carol thank you so More

Cindy fron service was extremely accessible and helpful and most important honest. I will definitely recommend this service department. Btw the valets were great also. and most important honest. I will definitely recommend this service department. Btw the valets were great also. More

The absolute best dealership hands down! I’ve been to quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your ca quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your car. Always good recommendations and they never take advantage. Cindy Casas in service is amazing! More

Great service from Carol. She took care of my service visit and we even had some good laughs and chats. I would recommend but make sure to make an appointment in advance visit and we even had some good laughs and chats. I would recommend but make sure to make an appointment in advance More