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Silver Star Motors
Long Island City, NY
800 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 800 reviews
December 04, 2020
Carlos, my maintenance specialist went above and beyond to make what could have been a difficult situation, extremely manageable. Thank You for making this experience painless. to make what could have been a difficult situation, extremely manageable. Thank You for making this experience painless. More
by R.liss1983
Employees Worked With
December 02, 2020
The recall on my GLE 580, 2020 was solved in less then two hours by Carol Morin in Service, included with the service was the RT transportation. Incredible! two hours by Carol Morin in Service, included with the service was the RT transportation. Incredible! More
by Imran Chowdhury
November 25, 2020
Carlos was super helpful and kept us abreast of the time it would take to get our service done. We weren’t able to stay for too long and he helped Expedite our service which was very much appreciated. Than it would take to get our service done. We weren’t able to stay for too long and he helped Expedite our service which was very much appreciated. Thank you again Carlos More
by franklin.j.yap
Employees Worked With
November 16, 2020
This was my second service visit with Cindy. Her professionalism, and customer service is amazing. She is detailed and through; best part of it was her sweet personality. I will definitely recommen professionalism, and customer service is amazing. She is detailed and through; best part of it was her sweet personality. I will definitely recommend her as a service advisor to friends, family and colleagues. More
by BigChow
Employees Worked With
November 16, 2020
I have had plenty of good experiences with a number of service coordinators. Carol was Super helpful in problem solving and very accommodating to my difficult schedule - very good service and help. service coordinators. Carol was Super helpful in problem solving and very accommodating to my difficult schedule - very good service and help. More
by awab8010
Employees Worked With
Jeannette Lawton, Carol Morin, Vladyslav Osadchyi
November 11, 2020
Its always great experience working with Jeannette and the staff at silverstar. They always take care of my service needs and are very on point the staff at silverstar. They always take care of my service needs and are very on point More
by Gregorysmith955
Employees Worked With
Jeannette Lawton
November 11, 2020
I was most impressed with this dealer because of professionalism and clarity. And respect of my time. Very personable wouldn’t change for the world. Jeannette is great professionalism and clarity. And respect of my time. Very personable wouldn’t change for the world. Jeannette is great More
by Yolanda.Moore-Daniels
Employees Worked With
Jeannette Lawton
November 10, 2020
Jeannette is my service advisor and Cliff Chen is salesperson. They are very kind and provide excellent service every time wouldn’t trade them for the world salesperson. They are very kind and provide excellent service every time wouldn’t trade them for the world More
by Buyunpark
Employees Worked With
Jeannette Lawton, Clifford Chen
November 09, 2020
It is a pleasure to work with Cindy at service department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! More
by bardha_alb
November 04, 2020
Jeannette was absolutely wonderful, and was able to help me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! More
by Haider Salas
Employees Worked With
Jeannette Lawton
