Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have had plenty of good experiences with a number of service coordinators. Carol was Super helpful in problem solving and very accommodating to my difficult schedule - very good service and help. service coordinators. Carol was Super helpful in problem solving and very accommodating to my difficult schedule - very good service and help. More
Its always great experience working with Jeannette and the staff at silverstar. They always take care of my service needs and are very on point the staff at silverstar. They always take care of my service needs and are very on point More
I was most impressed with this dealer because of professionalism and clarity. And respect of my time. Very personable wouldn’t change for the world. Jeannette is great professionalism and clarity. And respect of my time. Very personable wouldn’t change for the world. Jeannette is great More
Jeannette is my service advisor and Cliff Chen is salesperson. They are very kind and provide excellent service every time wouldn’t trade them for the world salesperson. They are very kind and provide excellent service every time wouldn’t trade them for the world More
It is a pleasure to work with Cindy at service department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! More
Jeannette was absolutely wonderful, and was able to help me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! More
The service was great! Mr. Carlos Mejia from the service department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be r department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be replaced. The service was done in a timely fashion and the price was much better compared to another MB dealer in the city. They didn’t even try to sell me other “suggestive services”. Straight to the point and no games. From the valet parker to the technicians everyone was very courteous. I’ll most definitely continue to service my SLK there. Thank you. More
Jeannette is the great the Servicw ia great i was Jeannette is the great the Servicw ia great i was accomadated as needed for my work van i wouldn’t service my van any place else Jeannette is the great the Servicw ia great i was accomadated as needed for my work van i wouldn’t service my van any place else More
I have been a loyal customer to Mercedes Benz since 2014 Ms carol Marin has taken my experience to the next level will look for ward to going back thank you Ms carol Marin has taken my experience to the next level will look for ward to going back thank you More
Jeannette is always very professional. She goes over and beyond for her customers. I always feel like I received great service when I deal with Jeannette. beyond for her customers. I always feel like I received great service when I deal with Jeannette. More