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Silver Star Motors

Long Island City, NY

4.5
800 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 800 reviews

May 31, 2021

Excellent experience !!! was so helpful in servicing my sprinters when I visit. Went above and beyond to take care of any problems. Very caring professional More

by MIKEMOPRO2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
May 29, 2021

I originally came in with my brother to look around for a potential purchase. Jackie has assisted me in the past with a previous car and that was a smooth sailing. As we all know with making a big purchase i More

by Marvin L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiMaio, Jacqueline Chait
May 13, 2021

they installed a cruise control that does not work and asked to wait for a code for confirmation. 1 day waited at the service for 6 hours, the second day waited a whole day for a call from them and also c More

by Ismayil
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannette Lawton, Carol Morin, Vladyslav Osadchyi
May 03, 2021

Excellent experience Jacqueline was so helpful in my search for a new car lease. Thanks for making my experience so pleasant and comfortable. Thumbs up More

by Clayoub1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
April 22, 2021

Excellent experience recently with Jacqueline. Very responsive and informative. Would highly recommend. She was constantly engaged to my needs and answered all questions in a timely manner More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
March 31, 2021

Thank you Mathew for your immediate respond to my situation. Since I could not bring my new car to have logo light install you expedited a service man to come to my home. You went above and beyond More

by Itzmemeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Wieczorkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Chait
March 24, 2021

I’ve been changing my oil for 10 years at Silver star Mercedes and this time around is the worst service I ever had at Silver star Mercedes I cannot believe that they reset the computer every year and th More

by Juan Rosado jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Casas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannette Lawton, Carol Morin, Vladyslav Osadchyi
March 24, 2021

The Silver Star staff are always attentive and professional. A special thank you to service advisor, Jeannette Lawton, for her detailed, informative and caring attitude. More

by hicerh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
March 19, 2021

What a wonderful experience at silver star. I followed Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes th More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 17, 2021

My current S600 is the fourth Mercedes Benz I am fortunate to have owned. The first was a 280E. I loved the European sound of that car's horn! My next was a 1987 420SEL. (That 420 had the same won More

by 60.horus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
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