Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent experience recently with Jacqueline. Very responsive and informative. Would highly recommend. She was constantly engaged to my needs and answered all questions in a timely manner responsive and informative. Would highly recommend. She was constantly engaged to my needs and answered all questions in a timely manner More
Thank you Mathew for your immediate respond to my situation. Since I could not bring my new car to have logo light install you expedited a service man to come to my home. You went above and beyond situation. Since I could not bring my new car to have logo light install you expedited a service man to come to my home. You went above and beyond good service. Thank you again. I’m a loyal customer of Mercedes. More
I’ve been changing my oil for 10 years at Silver star Mercedes and this time around is the worst service I ever had at Silver star Mercedes I cannot believe that they reset the computer every year and th Mercedes and this time around is the worst service I ever had at Silver star Mercedes I cannot believe that they reset the computer every year and this time around they didn’t reset the computer it tells me that I have 115 days that I have to maintenance my car because apparently someone that works at Silver star didn’t reset the computer and now they telling me they don’t do that this is the last time I would ever take my car to get a oil change at Silver star Mercedes the worst service Ever. More
The Silver Star staff are always attentive and professional. A special thank you to service advisor, Jeannette Lawton, for her detailed, informative and caring attitude. professional. A special thank you to service advisor, Jeannette Lawton, for her detailed, informative and caring attitude. More
What a wonderful experience at silver star. I followed Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes th Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes the experience seamless. I highly recommend purchasing from him at Silverstar! More
My current S600 is the fourth Mercedes Benz I am fortunate to have owned. The first was a 280E. I loved the European sound of that car's horn! My next was a 1987 420SEL. (That 420 had the same won fortunate to have owned. The first was a 280E. I loved the European sound of that car's horn! My next was a 1987 420SEL. (That 420 had the same wonderful horn). I then later bought an E320. I later traded in my E320 for my current S600. Over these years, I have experienced many different Dealerships and privately owned service shops. It is these years of experience that thoroughly convince me Silver Star Motors is the absolute BEST!! There isn't anything on my car that they have ever been unable to service! When I leave my car in their care, I always feel SAFE! And I already know by now that when my car is returned to me, it will be the results of a job very expertly completed. My being able to have that kind of confidence in a Dealership really does mean a lot to me. I don't ever want to have servicing done on my car by anyone else. More
Wednesday, March 17, 2021 Jeannette is such a pleasant Wednesday, March 17, 2021 Jeannette is such a pleasant and enjoyable Mercedes Benz Advisor to receive assistance from! She is such a pleasant pe Wednesday, March 17, 2021 Jeannette is such a pleasant and enjoyable Mercedes Benz Advisor to receive assistance from! She is such a pleasant person to have a conversation with. She knows my car, she always has knowledge of what I need, and my car always comes back to me in better shape than it was when I left it with her at Silver Star. This excellence always makes me feel safe whenever I bring my car to Silver Star Motors. More
Thank you Jacqueline! I recently leased a 2021 GLE 350 from Silver Star. I was lucky enough to have the pleasure of working with Jacqueline. Very professional and made me feel like family. Mercedes is luc from Silver Star. I was lucky enough to have the pleasure of working with Jacqueline. Very professional and made me feel like family. Mercedes is lucky to have such a wonderful person selling their vehicles. More
Cindy was an absolute pleasure to work with. This was my first time as a new driver/car owner coming into MB for servicing and she made me feel comfortable in addition to explaining everything to me. first time as a new driver/car owner coming into MB for servicing and she made me feel comfortable in addition to explaining everything to me. More
The area I live in has some pretty rough roads, and as a result ive had several incidents where ive had to replace tires. My service specialist, Carlos, has been amazing! I knew when i purchased a Mercede result ive had several incidents where ive had to replace tires. My service specialist, Carlos, has been amazing! I knew when i purchased a Mercedes that i would get exceptional service, but this guy really takes pride in helping his customers out. I have 3rd party tire and wheel protection and Carlos has diligently worked with my provider to provide the results he knows I should get. No games, just great customer service. Thank you!!! More