
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Silverstar is a great dealership that goes above and beyond for their clients needs. Always happy to bring my car here for service or anything else. My wife and I both got our vehicles from this locatio beyond for their clients needs. Always happy to bring my car here for service or anything else. My wife and I both got our vehicles from this location! More
Silver Star Motors -Jacqueline ChaitCustomer service Silver Star Motors - Jacqueline Chait Customer service superior. Possesses an educated-understanding of Mercedes Benz. Great with matching produc Silver Star Motors - Jacqueline Chait Customer service superior. Possesses an educated-understanding of Mercedes Benz. Great with matching product. Stellar experience. Highly recommend. John Faulk More
The service department is a useless bunch of crooks. Once you own the vehicle, good luck. Mercedes in general has gone downhill in quality but their customer service is worse that their cheaply made vehicles you own the vehicle, good luck. Mercedes in general has gone downhill in quality but their customer service is worse that their cheaply made vehicles. More
This is the second Benz that I have purchased from the Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to re Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to return and purchase an additional vehicle there although where I m leaving there are other dealers much much close to me than the Motor star dealership Throughout the process, Jacqueline was very patient , very responsive and demonstrate a good sense of professionalism with knowledgeable aptitude I would not hesitate to refer anyone who wants to buy a benz to Jacqueline because shehasyour go to person to help in purchasing a vehicle More
Cindy Casas and the team there are excellent. I had my vehicle in for some major work and they make sure I wouldn’t be out of a car and be kept up to date. Some things happened that was not their fault bu vehicle in for some major work and they make sure I wouldn’t be out of a car and be kept up to date. Some things happened that was not their fault but they made sure I was taken care of. More
I had a great experience, Homer was very professional and addressed all of my concerns. I also got my vehicle back in a timely manner. Homer made sure to keep me updated while I waited. addressed all of my concerns. I also got my vehicle back in a timely manner. Homer made sure to keep me updated while I waited. More
Wonderful experience! Great service from Jacqueline. She made the whole process easy and quick. She was very helpful and friendly. I recommend her to anyone. made the whole process easy and quick. She was very helpful and friendly. I recommend her to anyone. More
Although we leased our vehicle from another dealership, we brought our GLC 300 to Silver Star Motors for a recall notice on Saturday, June 5, 2021. We were fortunate that Vlad worked that Saturday. He we brought our GLC 300 to Silver Star Motors for a recall notice on Saturday, June 5, 2021. We were fortunate that Vlad worked that Saturday. He thoroughly explained what needed to be done and how long it would take. Since it would require at least 2 hours, he recommended a local restaurant and offered to contact us if the work was completed before we returned to the dealership. Although a Saturday at any dealership is quite hectic, Vlad wasn't fazed at all and very calmly and competently dealt with everyone's issues. If any work needs to be done at this dealership, be sure to ask for Vlad. He's a true pro! More
My Service Advisor, Cindy Casas, is amazing. She is always friendly, helpful and has always kept me updated on the status of my car. She understands what it means to be a true customer care professiona always friendly, helpful and has always kept me updated on the status of my car. She understands what it means to be a true customer care professional. More