Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carol is without a doubt the best service advisor I’ve had since joining the Mercedes family over 2 years ago. She is honest, friendly, reliable, and accommodating. She treats her clients as if they are h had since joining the Mercedes family over 2 years ago. She is honest, friendly, reliable, and accommodating. She treats her clients as if they are her number one priority. Mercedes is fortunate to have her. More
OMG!!! Jackie is so awesome!!! She helped me get into my lease in no time!! She is super friendly and a great communicator. Jackie went above and beyond and fought to make sure I wasn’t being over charged f lease in no time!! She is super friendly and a great communicator. Jackie went above and beyond and fought to make sure I wasn’t being over charged for my insurance!! And when I say she fought, believe me she fought!! I’m so happy to have had her as my sales rep!! She’s found a forever friend!! A tough little lady with a lot of spunk!! when you go.. ask for Jackie! Trust me! More
This is the 2nd service visit made to Silver Star Motors. After a "smash and grab" broke the rear passenger window of our Mercedes, Vlad handled everything for us. He ordered the necessary parts and when we After a "smash and grab" broke the rear passenger window of our Mercedes, Vlad handled everything for us. He ordered the necessary parts and when we came in for the installation, he dealt with our insurance company and kept us apprised of the service process. It was an extremely smooth appointment for this unanticipated event. Vlad is extremely thorough and professional and makes any visit to Silver Star Motors as painless as possible. More
Jacqueline was the most helpful person I’ve ever dealt with she was very helpful. I will bring her my friends and family. A pleasure to with with. with she was very helpful. I will bring her my friends and family. A pleasure to with with. More
Silverstar is a great dealership that goes above and beyond for their clients needs. Always happy to bring my car here for service or anything else. My wife and I both got our vehicles from this locatio beyond for their clients needs. Always happy to bring my car here for service or anything else. My wife and I both got our vehicles from this location! More
Silver Star Motors -Jacqueline ChaitCustomer service Silver Star Motors - Jacqueline Chait Customer service superior. Possesses an educated-understanding of Mercedes Benz. Great with matching produc Silver Star Motors - Jacqueline Chait Customer service superior. Possesses an educated-understanding of Mercedes Benz. Great with matching product. Stellar experience. Highly recommend. John Faulk More
The service department is a useless bunch of crooks. Once you own the vehicle, good luck. Mercedes in general has gone downhill in quality but their customer service is worse that their cheaply made vehicles you own the vehicle, good luck. Mercedes in general has gone downhill in quality but their customer service is worse that their cheaply made vehicles. More
This is the second Benz that I have purchased from the Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to re Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to return and purchase an additional vehicle there although where I m leaving there are other dealers much much close to me than the Motor star dealership Throughout the process, Jacqueline was very patient , very responsive and demonstrate a good sense of professionalism with knowledgeable aptitude I would not hesitate to refer anyone who wants to buy a benz to Jacqueline because shehasyour go to person to help in purchasing a vehicle More