Silver Star Motors

Excellent customer service! Jacqueline is not only a true professional and knowledgeable about the Mercedes’ options with her customers. She goes beyond to ensure her client has Jacqueline is not only a true professional and knowledgeable about the Mercedes’ options with her customers. She goes beyond to ensure her client has the best car suited for him or her. This is my 6th Mercedes and I will continue to give her my business. Jacqueline you’re the best! Thank you for being my favorite car dealer. More

Hypocritical, interest oriented, love to play social framework trick, disrespectful. Don't do business with this person. framework trick, disrespectful. Don't do business with this person. More

Victor was incredibly knowledgeable and helpful, especially with me having little to know deep insight into the car financing process. He guided me from A-Z on what options were available to me and especially with me having little to know deep insight into the car financing process. He guided me from A-Z on what options were available to me and was super patient with my decision making time frame…he also helped me weigh out which options would best meet my needs as a first time car buyer and new parent. Safety, design and cost were my top priorities and he completely understood. I would absolutely recommend Victor and Silverstar Motors to anyone looking for quality service & a quality vehicle. More

Excellent customer service, they look for the best price and deal, they take care of all customers and deal, they take care of all customers More

She knows what you want and she is personable and efficient. Awesome dealer. Thank you Jacqueline! efficient. Awesome dealer. Thank you Jacqueline! More

This is the second Mercedes we leased . Excellent customer service. Jacqueline Chait is the best. Patient, expertise.knowledgeable, accommodating. This is the place to lease or buy your Me Excellent customer service. Jacqueline Chait is the best. Patient, expertise.knowledgeable, accommodating. This is the place to lease or buy your Mercedes. Very pleased with her service. More

I live in the south and it was hard for me for find a low mileage Benz at a good price. I searched online and found one at Silver Star Motors in NYC. Initially I had a lot of apprehension because I’ve never mileage Benz at a good price. I searched online and found one at Silver Star Motors in NYC. Initially I had a lot of apprehension because I’ve never bought a car so far away. I found Mr. Babb to be very professional and friendly. He did a virtual test drive and provided me with all the info I needed to make an informed decision remotely. I would recommend him to anyone thinking of purchasing a Mercedes out of state. Thank you Silver Star and Victor Babb!!! More

I would like to thank you Jacqueline Chait for the amazing help with my car. amazing help with my car. More

Very courteous people; the facility is clean;the processing of docs from presentation of the product and financing is very simple and orientation of car’s features are very simple and comprehensibl processing of docs from presentation of the product and financing is very simple and orientation of car’s features are very simple and comprehensible. More

We brought our car to get serviced here. During the service they switched out our windshield wipers (was not even necessary but okay even though we get charged for this). The first day it ra During the service they switched out our windshield wipers (was not even necessary but okay even though we get charged for this). The first day it rained, the front wipers dragged across the windshield, leaving water streaks. Then I turn on the back wipers and I hear this loud banging noise. Turns out they installed back wipers that are too long, and now the light above the windshield is all scratched up. So far, I have called five different times to find a solution for this - whether it is bringing the car back in (despite the fact that we live 45 mins away), or getting refunded so I can get them fixed elsewhere (and I am not even talking about the damage to the light - just the wipers!!). Every time I have called I have been put through an endless loop of transfers - which ends in either me having to leave a message for someone who never calls me back, or getting disconnected. The fact that I have wasted this much time over an issue that they caused, without an idiom of customer service to show for it, is extremely frustrating. Do yourself a favor and go elsewhere!! More