
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was a pleasure doing business with this company, very professional. I will continue to do business with this company. professional. I will continue to do business with this company. More
Dawn morris and silver star are great very knowledgeable helpful made my experience excellent I’ve been dealing with dawn and silver star for years I wouldn’t go anywhere else helpful made my experience excellent I’ve been dealing with dawn and silver star for years I wouldn’t go anywhere else More
I was searching for my next vehicle through the website , and I contacted 4-5 Mercedes dealers within a 100 miles radius and i choose silverstar because Down Morris give me a best price , great Communica and I contacted 4-5 Mercedes dealers within a 100 miles radius and i choose silverstar because Down Morris give me a best price , great Communication via email and text and no hidden fees… i am very satisfied with this purchase. Estube buscando un nuevo mercedes por la Internet , he contactado 4-5 dealers en el area incluyendo Philadelphia pero Down morris de Silver Star me dio el mejor precio sin dar vueltas y tube muy buena experiencia comunicándome por correo electronico y texto More
Unfortunately, the service department was terrible and dishonest. I dropped off my 2014 GL450 because the engine light came on. My car has only 54k miles on it with no issues whatsoever. They worked on it dishonest. I dropped off my 2014 GL450 because the engine light came on. My car has only 54k miles on it with no issues whatsoever. They worked on it for one day and sent me an invoice of $31,313.06 to either accept the repairs or just pick up my car and leave after paying the diagnostic charge. However, they opened up my engine and messed it up real bad, they left the air intake loose and burned from touching the engine, and a cranking noise coming from the engine heard when I drove it. I called up the service advisor, Vladyslav and complained to him, but he said that" your concerns are not related to work performed". They really messed up my car when they opened up the engine, just to make me trade it in at a c heap price and buy a new one which Vladyslav advised me to. How can a 2014 car with only 54k miles on it, family driven nicely, back and forth to school, have so many issues that it's worth $32k to fix?? I bought my car from Manhattan Benz, certified pre-owned with only 18k miles on it about 6 years ago and only drove about 5k miles a year, and to get an invoice of $32k from Silverstar Mercedes is a huge scam and a rip off! I will never deal with them again and will definitely file a complaint against them for damaging my car and left me with no choice but to take it to another service facility to fix it! More
This dealership offers quick, efficient and professional service. The staff is friendly and responsive. I’ve never had a bad experience here. service. The staff is friendly and responsive. I’ve never had a bad experience here. More
Number one Service! Thank you Carlos Mejia!! Number one Sales Consultant! Thank you Dawn Morris!! Number one Manager! Thank you Nash Bais!! Number one Assistance! Tha Thank you Carlos Mejia!! Number one Sales Consultant! Thank you Dawn Morris!! Number one Manager! Thank you Nash Bais!! Number one Assistance! Thank you Alex!! Silver Star Motors has a great team! Thank you all!! More
Experience was great. Cindy in service is awesome. Wait time was way shorter than expect. I had questions and concerns and Cindy really helped me feel comfortable. Cindy in service is awesome. Wait time was way shorter than expect. I had questions and concerns and Cindy really helped me feel comfortable. More
Great customer approach. Professional service manager. Very clean facility. Repair performed quickly. Car was returned washed and neat Professional service manager. Very clean facility. Repair performed quickly. Car was returned washed and neat More
Excellent service from Roy and Alex. I have 12 years doing business with them and always stay satisfied I have 12 years doing business with them and always stay satisfied More
Thank you for your good service, great job, we will recommend more people to your dealer at Long Island city. Thanks recommend more people to your dealer at Long Island city. Thanks More