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Silver Star Motors

Long Island City, NY

4.5
795 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 795 reviews

April 27, 2023

Number one Service! Thank you Carlos Mejia!! Number one Sales Consultant! Thank you Dawn Morris!! Number one Manager! Thank you Nash Bais!! Number one Assistance! Tha More

by Nicole D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash Bais, Finance Manager. 5 stars! (Alex) I don’t have his last name. Alex was so helpful! 5 Stars!
Apr 28, 2023 -

Silver Star Motors responded

Nicole, nothing puts a smile on our faces more than seeing such kind words from a happy customer like you! We will be sure to pass along your kudos and we hope to see you again down the road.

April 17, 2023

Experience was great. Cindy in service is awesome. Wait time was way shorter than expect. I had questions and concerns and Cindy really helped me feel comfortable. More

by mr.clifton 78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Silver Star Motors responded

Thanks for the stellar review of Silver Star Motors! We're delighted Cindy welcomed you with accommodating professionalism that got you back on the road faster than anticipated. Please let us know if there's anything else we can do for you. Safe travels!

April 12, 2023

Great customer approach. Professional service manager. Very clean facility. Repair performed quickly. Car was returned washed and neat More

by misiecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Sulaymanov
Apr 19, 2023 -

Silver Star Motors responded

We're thrilled to hear that you enjoyed your experience at Silver Star Motors! Thank you for sharing your positive feedback with us. We hope to see you again soon!

March 24, 2023

Excellent service from Roy and Alex. I have 12 years doing business with them and always stay satisfied More

by Sergio 88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Lerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Silver Star Motors responded

Thank you for your confidence in Silver Star Motors, and for your continued business these past 12 years! We agree that Roy and Alex's service is consistently top-notch--we'll be sure to pass on your kudos to them. We are grateful to have you as a customer!

March 20, 2023

Thank you for your good service, great job, we will recommend more people to your dealer at Long Island city. Thanks More

by Tonymklee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Mar 20, 2023 -

Tonymklee responded

Thank you!

Mar 20, 2023 -

Silver Star Motors responded

Tony, thank you for the review! We appreciate your business and hope to see you back again at Silver Star Motors. Safe travels!

March 18, 2023

Well is not the same anymore because you have new personal in the dealer now More

by Ecuarican1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob DiMaio
Mar 20, 2023 -

Silver Star Motors responded

Our entire team is always here to help you out! Thank you so much for choosing Silver Star Motors and we will see you next time!

March 17, 2023

Excellent service,very friendly stuff ,and help full representative.mr Molina is such a professional rep. Very happy. More

by Impexshipusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Molina!5 *****
Mar 20, 2023 -

Silver Star Motors responded

We are delighted to see that our team went above and beyond to make your experience great! Thank you for supporting Silver Star Motors and we will see you next time!

March 15, 2023

Carlos you are the best ! !!!!! Thank you for help with all my Mercedes Thank you More

by tomaszm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Silver Star Motors responded

Thank you for the review! We appreciate the kind feedback about Carlos and hope to see you again at Silver Star Motors. Safe travels!

March 09, 2023

they are helpful professional understanding and upto the mark very prompt to complete work on time More

by RASHEEDKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humera, Susana
Mar 09, 2023 -

Silver Star Motors responded

Thank you for reviewing Silver Star Motors! It was so kind for you to share your experience, Rasheedkhan.

March 02, 2023

It’s very nice people and help full to me thank you guys I’m very happy More

by Redi1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Silver Star Motors responded

We’re delighted to get your 5-star review. Thanks for working with the Silver Star Motors team!

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