Silver Star Motors

My experience today with the service department especially Firsy Molina was totally fabulous! it was prompt courteous and professional! Thank you everybody so much.Michael Schoeman especially Firsy Molina was totally fabulous! it was prompt courteous and professional! Thank you everybody so much.Michael Schoeman More

Carlos helped mento resolve all my needed problems. KUDOS to him and the receptionist Jillian Ortiz KUDOS to him and the receptionist Jillian Ortiz More

Am happy with the service they provided for my car nice people Thank you carlos nice people Thank you carlos More

Great service always, Dawn is the absolute best. She went above and beyond and I am forever thankful. She went above and beyond and I am forever thankful. More

Dawn and the team were extremely accommodating and easy to work with. Truly care about the customer and make it a wonderful experience. Highly recommend to work with. Truly care about the customer and make it a wonderful experience. Highly recommend More

It was a pleasure doing business with this company, very professional. I will continue to do business with this company. professional. I will continue to do business with this company. More

Dawn morris and silver star are great very knowledgeable helpful made my experience excellent I’ve been dealing with dawn and silver star for years I wouldn’t go anywhere else helpful made my experience excellent I’ve been dealing with dawn and silver star for years I wouldn’t go anywhere else More

I was searching for my next vehicle through the website , and I contacted 4-5 Mercedes dealers within a 100 miles radius and i choose silverstar because Down Morris give me a best price , great Communica and I contacted 4-5 Mercedes dealers within a 100 miles radius and i choose silverstar because Down Morris give me a best price , great Communication via email and text and no hidden fees… i am very satisfied with this purchase. Estube buscando un nuevo mercedes por la Internet , he contactado 4-5 dealers en el area incluyendo Philadelphia pero Down morris de Silver Star me dio el mejor precio sin dar vueltas y tube muy buena experiencia comunicándome por correo electronico y texto More

Unfortunately, the service department was terrible and dishonest. I dropped off my 2014 GL450 because the engine light came on. My car has only 54k miles on it with no issues whatsoever. They worked on it dishonest. I dropped off my 2014 GL450 because the engine light came on. My car has only 54k miles on it with no issues whatsoever. They worked on it for one day and sent me an invoice of $31,313.06 to either accept the repairs or just pick up my car and leave after paying the diagnostic charge. However, they opened up my engine and messed it up real bad, they left the air intake loose and burned from touching the engine, and a cranking noise coming from the engine heard when I drove it. I called up the service advisor, Vladyslav and complained to him, but he said that" your concerns are not related to work performed". They really messed up my car when they opened up the engine, just to make me trade it in at a c heap price and buy a new one which Vladyslav advised me to. How can a 2014 car with only 54k miles on it, family driven nicely, back and forth to school, have so many issues that it's worth $32k to fix?? I bought my car from Manhattan Benz, certified pre-owned with only 18k miles on it about 6 years ago and only drove about 5k miles a year, and to get an invoice of $32k from Silverstar Mercedes is a huge scam and a rip off! I will never deal with them again and will definitely file a complaint against them for damaging my car and left me with no choice but to take it to another service facility to fix it! More

This dealership offers quick, efficient and professional service. The staff is friendly and responsive. I’ve never had a bad experience here. service. The staff is friendly and responsive. I’ve never had a bad experience here. More