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Silko Volkswagen - Service Center

Brockton, MA

4.6
266 Reviews
Call Service Center (508) 824-7980

266 Reviews of Silko Volkswagen - Service Center

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May 09, 2024

The service manager John was very good and personable. He explained everything in detail. Great Job More

by ROBMACLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 07, 2024

Excellent service and communication. Jeff was very thorough and knowledgeable . He is a great assett to the company. More

by MICHAELMICHAELHAIKALREALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Silko Volkswagen responded

Hi Michael, Thank you for being such a loyal customer to Silko VW! Happy to have you as part of our family. We truly appreciate your kind words and positive 5-star review. Thanks for taking the time out of your day to send in a review of your latest experience here with the team. Take care.

May 06, 2024

Just dropped my car off for repairs. They gave me a loaner car so I can still get to work. It was seamless and easy. Thanks! More

by valeize2003
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 29, 2024

I like coming here because they are alway friendly and I feel they are honest with repairs. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
Report | Print
Apr 29, 2024 -

Silko Volkswagen responded

Thank you for choosing Silko Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 29, 2024

I was provided with a very nice loaner vehicle. Very easy to deal with. Thank you More

by KJGLEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 29, 2024

The service department went above and beyond making sure I was satisfied with the repair of my car. Ease of scheduling, and respectful of my time when picking up the car. More

by KBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
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Apr 29, 2024 -

Silko Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 26, 2024

Jeff was incredibly helpful. Silko had my car back on the road within 24 hours. They broke down multiple maintenance recommendations based on a full inspection of my vehicle in t More

by KELLY.STAPLES2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Silko Volkswagen responded

We are very happy to have provided you with such a positive experience, Kelly! We sincerely value your business and look forward to your next visit. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 25, 2024

They care deeply about their customers! Staff and mechanics are top notch! They are honest! More

by OREILLYLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 17, 2024

brought my car in for an oil change and asked the staff to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but More

by COURTNEY.MAY1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Courtney, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 13, 2024

Great service, friendly personnel, delivery on time, always checking and giving updates, quick reminders of appoinents More

by EGALVEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Silko Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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