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Silko Volkswagen - Service Center

Brockton, MA

4.6
267 Reviews

267 Reviews of Silko Volkswagen - Service Center

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July 09, 2023

Awesome service advisor at Silko VW . Jeff took real good care of me.. Thank you! More

by mannybonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 08, 2023

Nice people specially Jeff they replaced the cv axle and transmission in my car with reasonable price plus they provide me a loaner vehicle I recommend silko Volkswagen to everyone thank you so much More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 04, 2023

They do an excellent job helping me with my car when I bring my car there More

by AANDERSON6854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 03, 2023

These guys do awesome service. They always make sure they communicate what you need and why how much it will cost More

by DBROPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 03, 2023

In general, I’m satisfied with the service. Surprised there is no shuttle service, though. More

by arleimanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

June 14, 2023

Great personable staff, easy check in and check out. Love the buy one get one oil change!!! More

by danshan.braceros08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 22, 2023

I had a great experience with Rob. The process was smooth. Would definitely recommend them. More

by kismael2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

My experience during this service was better than my last one. My car was quick to be serviced and I received clear answers to my questions, along with being updated while my car was being serviced. More

by mrsdannie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 19, 2023 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 09, 2023

Always respectful of my time and understand my concerns. Always great working with Jeff and Dan. More

by cookiesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 19, 2023 -

Silko Volkswagen responded

Thank you for the stellar review! - Katherine, Customer Care

May 04, 2023

On time, greeted nicely, answered all questions, informed me of free services I was unaware of. Great experience. Thank you. More

by BEANIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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