Silko Volkswagen - Service Center

Had an 11am service appointment. Dan took the car in right away. Issue was an oil leak. Service techs found oil drain plug needed to be tightened. Issue was resolved and I was on m Dan took the car in right away. Issue was an oil leak. Service techs found oil drain plug needed to be tightened. Issue was resolved and I was on my way. Thank you for an honest and quick repair. More

Dan was great and checking me in for my oil change and also cashing me out when I came to pickup my car. Thank you very much also cashing me out when I came to pickup my car. Thank you very much More

The shop was great. The oil change was quick after the cool down. Overall the visit was great! The oil change was quick after the cool down. Overall the visit was great! More

Silko has a professional service department with knowledgeable staff. Jeff is a great addition to the team. knowledgeable staff. Jeff is a great addition to the team. More

I have a 2022 Tiguan and a few months ago I had to accept the fact that my new vehicle burns oil and that every time I fill my gas tank I also need to check to make sure I have oil in the engine. Now I go b the fact that my new vehicle burns oil and that every time I fill my gas tank I also need to check to make sure I have oil in the engine. Now I go back for another oil change at 18k miles and Jeff tells me my left break pad is at 3mm and that it needs to be replaced along won’t be rotor got damaged. He states that because corrosion caused it that the warranty won’t cover it. There is not vehicle at 18k miles that needs breaks. There was clearly a defect and should’ve been covered by the warranty along with the fact that my car “consumes” oil. This is a brand new vehicle that I purchased. Worse mistake of my life to buy a VW and I will be sure to let anyone I know about it too. Also why would a technician even try to pin the cause of my break pad issue on corrosion because I have paperwork from my 9k oil change and the pad was fine at 10mm. How can they differentiate corrosion vs defect? This vehicle has major issues and I’m disgusted. I’m taking the back up that I have to Channel 7 and hope they will help so at least someone else won’t have the same horrible experience as me. More

Had a small issue and it was fixed fast and exceptional. Very well done. Thanks! Very well done. Thanks! More

Purchased a used vehicle here. Price was reasonable. Had to return to service department 3 times to fix one issue. All other issues were repaired Price was reasonable. Had to return to service department 3 times to fix one issue. All other issues were repaired More

Customer Service is great. Staff is always friendly and helpful. Easy to book appointments for service. Staff is always friendly and helpful. Easy to book appointments for service. More

Went for an oil change, done in the time I was told. Excellent service, nice waiting area…have always had excellent service Excellent service, nice waiting area…have always had excellent service More

Good service and wonderful people Very convenient and clean establishment Jeff was doing good service clean establishment Jeff was doing good service More