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Silko Volkswagen - Service Center

Brockton, MA

4.6
267 Reviews

267 Reviews of Silko Volkswagen - Service Center

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December 04, 2023

Normally I don't enjoy the car-buying process but Rob, Danielle, and Jeff made it super streamlined and easy. They were willing to work to meet me at a price-point I was very comfortable with and the proc More

by Joseph Mort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
Dec 04, 2023 -

Silko Volkswagen responded

Thank you so much for you 5-star review. It was a Pleasure working with you!

November 29, 2023

was very efficient and gave me a loaner for convenience while my car was being repaired! More

by lostinsilence45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Mr. Dan Braceros is truly an asset to Silko, customer service and vehicle knowledge is outstanding! More

by plumfamilymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera, Dan Braceros
November 18, 2023

From the first moment I came in in tjis dealer, I felt a very friendly and professional staff. Can't ask more! More

by DANIELE.BUZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Silko Volkswagen responded

Thank you so much for you 5-star review!

November 08, 2023

Dan was fantastic - so nice, quick and easy to work with! Excellent service all-around. More

by MH4284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
November 07, 2023

Excellent service and very helpful people. I would comeback for more service to my car. More

by dbinette
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
November 07, 2023

I can’t believe that our car has been there for so long- over a week! - and my husband had to call several times just to find out the PLAN. This is the third time we’ve brought it in for a check engine ligh More

by christineevans116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Excellent service, very kind people. I would comeback for more service to my car. Silko has good deals. More

by luizito3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
November 01, 2023

I am very pleased with the service. The interaction was courteous, and the prices were fair. More

by Miranda.Alfama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Jeff was the best service person, I’ve dealt, with, ty Jeff great attitude Informative More

by AALEEKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Silko Volkswagen responded

Thank you for your review. We are glad Jeff was able to take care of your needs!

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