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Silko Volkswagen of Easton

Easton, MA

Overview
Employees
Reviews
Vehicles
4.7
532 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Easton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help ...
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661 Washington St

Easton, MA

02375

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Showing 532 reviews

January 15, 2025

After 19 years of dealing with the Silko group of dealerships I will no longer be giving you any of my business. More

by Ronaldbenaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Silko Volkswagen of Easton responded

Hello Ronald, I'm truly sorry to hear about your negative experience with our dealership after all these years. We value the trust and loyalty of our customers, and it's disappointing that we couldn't meet your expectations. If you're open to it, I’d appreciate the opportunity to learn more about what happened so we can improve and hopefully restore your confidence in us. I did call you a moment ago and left a voice message. Please feel free to reach out if you’d like to discuss your experience further. You can email me directly at joanne.moniz@silkoautogroup.com Best, Joanne

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January 03, 2025

Al was very efficient and easy going. He made the process of purchasing a car nice and easy! More

by egoncalves83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your experience! We're so glad to hear that Al made your car-buying process smooth and enjoyable. Efficiency and ease are important to us, and it’s great to know Al delivered on both. We truly appreciate your feedback and look forward to assisting you again in the future from our new location in South Easton. Thanks for choosing Silko VW!

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December 26, 2024

Great service as always, everyone is always happy to help and make it very easy to have our cars serviced.. More

by Mont980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
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Jan 02, 2025 -

Silko Volkswagen of Easton responded

Thank you for the great review! We’re so happy to hear that you always have a positive experience with the Silko VW service team. Making the process easy and ensuring you’re well taken care of is our priority. We truly appreciate your continued trust and look forward to serving you again soon in our new facility in South Easton!

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December 26, 2024

Service Dept- knowledgeable, professional, and accommodating. My vehicle was brought in- a quote given, repaired and ready to go by the end of the day. All of the Service personnel are friendly, More

by Galleryconsign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
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Jan 02, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your wonderful review! We're thrilled to hear that our Service Department here at Silko VW was able to provide you with knowledgeable, professional, and accommodating service. It's great to know that your vehicle was repaired quickly and that our team was friendly and helpful throughout the process. We truly appreciate your feedback and look forward to providing you with another great experience in the future! Thanks for the 5-stars!

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December 24, 2024

Delos was very respectful, professional, and knowledgeable. He is a great person who showed great customer service. More

by jakema99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your experience! We're thrilled to hear that Delos provided you with respectful, professional, and knowledgeable service. We pride ourselves on delivering great customer service, and it's wonderful to know Delos made a positive impact. We appreciate your feedback and look forward to assisting you again at Silko Volkswagen! Congratulations!

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December 13, 2024

Jeff Richard was welcoming and friendly. I waited for my car to be serviced and it only take about an hour. More

by DASYLVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
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Dec 21, 2024 -

Silko Volkswagen of Easton responded

Hello! Thank you for your great feedback! We're so glad to hear that Jeff made you feel welcome and that your service was completed quickly and efficiently. We always strive to provide a positive experience for our customers. If you need anything else in the future, don't hesitate to reach out. We look forward to seeing you again at Silko VW!

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December 09, 2024

I brought my car to silko Volkswagen for injectors ,transmission ,engine jobs and they exceeded my expectations nick explained everything clearly completed the work on time and even pointed out potent More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your super review! We're so glad to hear that Nick and our team exceeded your expectations. It's great to know that he took the time to explain everything clearly and completed the work on time. We always aim to provide honest and helpful service without any pressure. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in Silko Volkswagen!

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December 02, 2024

Nuno Gomes made the process of buying a vehicle easy from start to finish. He was knowledgeable and professional. We appreciate his expertise. More

by paulom22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your wonderful review! We're so glad to hear that Nuno Gomes made your vehicle buying experience smooth and enjoyable here at Silko VW. His knowledge and professionalism are truly valued, and we’re happy you appreciated his expertise. Enjoy your new vehicle!

November 28, 2024

I went in for a fast oil change. The service was excellent on a needed maintenance. More

by BMONOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your review! We're glad to hear that you had an excellent experience during your oil change and that we were able to take care of your maintenance needs quickly. We appreciate your feedback!

November 27, 2024

Always satisfied with my service experience. Jeff is very professional and courteous. Won’t take my Atlas anywhere else! Thanks so much. More

by jmsocorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your fantastic review! We're so glad to hear that you've consistently had a great experience with us and that Jeff has provided you with professional and courteous service. We truly appreciate your loyalty and are happy to know you trust us with your Atlas. Thanks again!

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