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Silko Volkswagen of Easton

Easton, MA

Overview
Employees
Reviews
Vehicles
4.7
526 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Easton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help ...
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661 Washington St

Easton, MA

02375

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Showing 526 reviews

December 09, 2024

I brought my car to silko Volkswagen for injectors ,transmission ,engine jobs and they exceeded my expectations nick explained everything clearly completed the work on time and even pointed out potent More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your super review! We're so glad to hear that Nick and our team exceeded your expectations. It's great to know that he took the time to explain everything clearly and completed the work on time. We always aim to provide honest and helpful service without any pressure. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in Silko Volkswagen!

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December 02, 2024

Nuno Gomes made the process of buying a vehicle easy from start to finish. He was knowledgeable and professional. We appreciate his expertise. More

by paulom22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your wonderful review! We're so glad to hear that Nuno Gomes made your vehicle buying experience smooth and enjoyable here at Silko VW. His knowledge and professionalism are truly valued, and we’re happy you appreciated his expertise. Enjoy your new vehicle!

November 28, 2024

I went in for a fast oil change. The service was excellent on a needed maintenance. More

by BMONOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your review! We're glad to hear that you had an excellent experience during your oil change and that we were able to take care of your maintenance needs quickly. We appreciate your feedback!

November 27, 2024

Always satisfied with my service experience. Jeff is very professional and courteous. Won’t take my Atlas anywhere else! Thanks so much. More

by jmsocorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your fantastic review! We're so glad to hear that you've consistently had a great experience with us and that Jeff has provided you with professional and courteous service. We truly appreciate your loyalty and are happy to know you trust us with your Atlas. Thanks again!

November 23, 2024

Service was excellent and staff professional ! !! They answered all my questions. Thank you very much. More

by IVL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your kind review! We're so glad to hear that you had an excellent service experience and that our team was able to answer all your questions. We truly appreciate you and your feedback and are here for anything you may need in the future. Thank you again!

November 23, 2024

Service was efficient and staff professional and courteous, can’t ask for much more than that! Got an appt. that was convenient. Thank you! More

by Joads3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your great review! We're thrilled to hear that you had an efficient service experience and that our staff was professional and courteous. We're also glad we could accommodate you with a convenient appointment time. We appreciate your feedback and look forward to serving you again!

November 14, 2024

The service department has a homey feel. The staff is polite. One can see into the service area and follow the maintenance work to a degree. That’s comforting to me. More

by lenb027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Report | Print
Nov 18, 2024 -

Silko Volkswagen of Easton responded

We're so glad to hear that you felt comfortable and welcomed in our service department. We strive to create a friendly, transparent atmosphere, and it’s great to know that you appreciated being able to see the work being done. Our team works hard to provide a positive experience, and your feedback means a lot to us. Looking forward to seeing you at our new location in South Easton soon enough!

More
November 09, 2024

You can ask Ray Teixeira, it was a bizarre transaction. Silko thought they may have an identity theft case on their hands. After it was all hashed out, Ray was the absolute best. I’ve purchased a total More

by dengerminn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Tripanier - 6 star rating out of 5, know what I’m sayin’?
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Nov 18, 2024 -

Silko Volkswagen of Easton responded

Wow, thank you so much for sharing your experience, Dave! We truly appreciate your patience and understanding throughout your unique situation. We're thrilled to hear that, despite the challenges, Ray, Nuno, and Dave were able to make your car-buying experience the best you’ve ever had. It’s fantastic to know that you felt well taken care of, and we’ll definitely be sure to pass along your compliments. We’re lucky to have such a dedicated team! Enjoy your new vehicle, and if you ever need anything in the future, we’re always here to help. Thanks again!

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November 09, 2024

Customer Service was very helpful. They answered all my questions and which I appreciated very much. More

by terrisannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Report | Print
Nov 18, 2024 -

Silko Volkswagen of Easton responded

We're delighted to hear that our customer service team was able to assist you and provide the answers you were looking for. We truly appreciate your kind words, and we're always here to help with anything you need. Please don’t hesitate to reach out if you have any more questions in the future or would like to discuss anything additional —we're happy to assist! My direct contact info is joanne.moniz@silkoautogroup.com Thanks, Joanne Moniz

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November 07, 2024

Silko serviced my vehicle expertly, gave a precise estimate of the work to be done and completed that work flawlessly! More

by MONGOJERY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Report | Print
Nov 18, 2024 -

Silko Volkswagen of Easton responded

Thank you for the wonderful feedback! We're so glad to hear that your vehicle was serviced expertly and that we were able to provide an accurate estimate and flawless work. Our team takes pride in delivering quality service, and it’s great to know we met your expectations. We appreciate your loyalty!

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