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Silko Volkswagen of Easton

Easton, MA

Overview
Employees
Reviews
Vehicles
4.7
496 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Easton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help ...
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661 Washington St

Easton, MA

02375

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Showing 496 reviews

February 18, 2025

The new location in Easton is more spacious and I love that my car gets washed after service. More

by D.V.S_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the person who helped me.
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Feb 18, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your thoughts! We're so glad to hear that you're enjoying our new Easton location and the extra space. It’s also great to know that you appreciate the added touch of a complimentary car wash after service. We strive to make every visit as pleasant as possible, and your feedback truly means a lot to us! If there are any additional details you would like to share with me, please send me a quick email at joanne.moniz@silkoautogroup.com. Thanks, Joanne

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February 14, 2025

The staff was extremely friendly and professional. The young man Nick who helped me was a pleasure. Very respectful and knowledgeable. The new building was beautiful. An awsum experience! More

by brenda.dryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Silko Volkswagen of Easton responded

Thanks, Brenda, for sharing your thoughts about your experience with Nick here at Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon!

February 08, 2025

I bought what I think was one of the last vehicles out of the Brockton Silko location on 25 January 2025, a Jetta GLI. Nuno Gomes was friendly, knowledgeable, and helpful. Ray Teixeira and Nuno added some More

by dtpetzold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind words for Nuno and Ray and for choosing Silko Volkswagen of Easton! Please let us know if we can be of any more assistance.

February 07, 2025

Coupla minor hiccups that were quickly resolved! Grear experience ,,,thanks all! I do recommend these folks! More

by cpjones-1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Silko Volkswagen of Easton are glad to have you as a customer.

February 06, 2025

Difficult to get to a person to talk to either online of phone call. Pleasant enough when in person. More

by frank.Guardabascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Silko Volkswagen of Easton responded

Frank, We're sorry that you didn't have a completely satisfying experience. Your feedback is very much appreciated. Could you please email me the details of the experience online and on the phone? Thank you for your time, and hopefully, we can get to the bottom of this. Thank you, Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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February 01, 2025

Great staff friendly environment. Fast and professional this is my number 1 pick for service to my Vw. More

by NAPAAUTOPARTSBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2025

Appreciated the same-day response to my inquiry about the 2024 GTI 380 SE. Set up an appointment that afternoon for the test drive, and the team not only matched pricing for the WRX I was about to buy but al More

by alexandernally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Silko Volkswagen of Easton responded

Alexander, Thank you for taking the time to share your thoughts on working with Abby, Adam, and our team. We're glad to hear we delivered such a great experience! Congratulations on your new GTI 380SE!

January 27, 2025

I was very pleased with the service. I will be a repeat customer going forward. More

by avlanx
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 29, 2025 -

Silko Volkswagen of Easton responded

Hi Alexander, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a smooth and enjoyable process with our team. It’s great to know that Adam and Abby were able to assist you in finding the perfect deal and peace of mind with your new 2024 GTI 380 SE. We’re glad we could meet your needs and make the experience memorable with those extras, including the winter tires! We really appreciate your trust in Silko VW of Easton, and we hope you enjoy your new car. If you ever need anything or have questions down the road, don’t hesitate to reach out. Thanks again for choosing us! Best, The Silko Volkswagen of Easton Team

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January 24, 2025

Jeff is great! Service is always done in a timely manner, and he calls with updates More

by kakt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jeff delivered such a great experience!

January 22, 2025

Jeff is awesome with communicating with his clients. He makes sure you understand the work that needs to get done and he tries to save you as much money as possible. More

by DBROPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Silko Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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