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Silko Volkswagen

Brockton, MA

4.7
456 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 456 reviews

June 11, 2024

they was very nice and resolve my issues fast , they told me if i have any problem to reach out to them thank you More

by carlabibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Silko Volkswagen responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon!

June 10, 2024

Great service department. They went over and above to make sure I was taken care of. Highly recommended. More

by KBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
Jun 10, 2024 -

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2024

jeff was great. he kept me well informed about my vehicle needs and cost to repair More

by jfost617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Silko Volkswagen responded

Thanks for sharing about your experience with Silko Volkswagen. Jeff and our team appreciate your business and hope to see you again soon!

June 07, 2024

Knowledgeable, great customer service. Large selection of cars. Open on Saturdays for service. My sales person Mauricio Bastardo explained everything in detail. Good experience More

by l.pirescummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Bastardo
Jun 07, 2024 -

Silko Volkswagen responded

It's great to hear that Mauricio was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen!

June 05, 2024

Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
Jun 06, 2024 -

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

May 30, 2024

The work is always done right the first time, Jeff goes above and beyond, he always explains everything More

by mrifkin361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2024

Overall a good purchase experience. friendly, mostly good communication, mazda6 purchased in great condition and delivered pristine. Only real issue is mandatory inclusion of wheel More

by leewaxman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Riley
May 29, 2024 -

Silko Volkswagen responded

Hi Lee, Thank you for taking the time to send in a review of your experience here at Silko VW. We appreciate the opportunity to be of service to you and understand there was some miscommunication. If you could email me with additional details of what happened, this would be helpful. Congratulations on your Mazda 6 and enjoy! Thank you, Joanne joanne.moniz@silkoautogroup.com

May 28, 2024

Got electrical fixed on right side of car and just got an oil change. They set me up with a great rental for a few days. Thanks. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Silko Volkswagen responded

Thank you for your business and this review. We're happy to hear Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2024

John was very informative and professional told me what I needed for my car the staff there are also very friendly with reasonable prices and will definitely do business with them in the future More

by Stephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Silko Volkswagen responded

Hi Steven, thank you for sharing your experience with John our Service Manager here at Silko Volkswagen. Thrilled you had a great experience and will continuously strive to do so each and every time. We are fortunate to have a great team here. Enjoy your days!

May 25, 2024

Customer service is excellent. Disappointed with routine service appointment. I was charged for a service that was not completed. My used car I purchased there was sold to me with More

by melrob6703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Silko Volkswagen responded

Hello, I did send you a private note the other day letting you know I have escalated your review. However, can you please provide your name and vehicle info? I’m sure the directors will wants to review this situation. You can email me directly Joanne.moniz@silkoautogroup.com Thanks, Joanne

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