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Silko Volkswagen

Brockton, MA

4.7
457 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 457 reviews

July 14, 2023

This is the second interaction I have with this dealer again one of my worst experience. I should’ve learned my lesson. First interaction was a horrible service problem. When I went to get my vehicle serv More

by raulgsr
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Lucier
July 14, 2023

Felt as if the service was slow and the hospitality was not up to the standard i was expecting More

by rider32900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoff Ewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sherman, Dan Braceros, Katherine Callaghan, Geoff Ewell
Jul 14, 2023 -

Silko Volkswagen responded

We apologize that your visit did not meet your expectations as we always work hard to maintain a high level of customer satisfaction. With that being said, we would love an opportunity to get some additional feedback and look into your visit. Please email me directly at katherine@silkoautogroup.com

July 13, 2023

Dan was awesome made the right recommendation for my problem and had me in and out in no time! More

by VERNEL1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 12, 2023

Friendly staff customer service Quick with getting in for an appointments. Communication on point for repairs needed More

by kimmypoo8485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 12, 2023

They listened to my concerns and told me what needed to be fixed on my car urgently and what could wait. Kind and reasonable. More

by KRISTA.GALANTI
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 11, 2023

Matthew did his homework he knew I loved my Tiguan because I felt I had a special one and he went out of his way to find me another gem knowing exactly what I was as looking for More

by raulgsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lucier
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 09, 2023

Everyone at Silko was very helpful knowledgeable and courteous even the service department. Matt was extremely knowledgeable about the vehicle I was going to purchase and very patient. I enjoyed my expe More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javani Rivera, Matthew Lucier
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 09, 2023

Awesome service advisor at Silko VW . Jeff took real good care of me.. Thank you! More

by mannybonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 08, 2023

Nice people specially Jeff they replaced the cv axle and transmission in my car with reasonable price plus they provide me a loaner vehicle I recommend silko Volkswagen to everyone thank you so much More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 04, 2023

They do an excellent job helping me with my car when I bring my car there More

by AANDERSON6854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 27, 2023 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

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