Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Silko Volkswagen

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
457 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

122 Liberty St

Brockton, MA

02301

Directions

By Type

Showing 457 reviews

January 02, 2024

Pleasant front desk. Services performed in a timely manner. Haven’t had a problem with any of the work done on my lease. More

by debingalls
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Silko Volkswagen responded

Wonderful to hear of your experience with our Service team here at Silko Volkswagen. Your comments and five stars are truly appreciated and we are very grateful. We are also quite happy to hear you are completely satisfied with any service work performed on your VW. Pleasant is the perfect word Jeff and the team, so thank you for that! Thank you kindly.

January 02, 2024

I made the appointment after speaking to Dan re the problem. Everything, beginning to end, was handled very professionally & courteously. More

by SIGALITDAVIS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse - Service, Dan Braceros
Report | Print
Jan 20, 2024 -

Silko Volkswagen responded

We thank you so much for sharing your experience here with Dan and Jesse at Silko VW! Your complete satisfaction is what the team strives for day-to-day. Thank you for the five stars and allowing us to be of service to you. Be well!

December 30, 2023

The whole team at Silko is great! Al was so helpful in helping me get the car of my dreams. More

by Kadian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera
Report | Print
Dec 30, 2023 -

Silko Volkswagen responded

Thank you for your review. We are glad Al provided you with a positive experience.

December 30, 2023

Great help, always keeping me up to date with my car, No waiting , friendly and informative More

by EGALVEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Report | Print
Dec 30, 2023 -

Silko Volkswagen responded

Thank you for your 5-star review and thank you for being a member of the Silko family!

December 27, 2023

Best technical expertise and quick response . Easy to deal with and Jeff in particular at customer service made it easy for me More

by APADWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Silko Volkswagen responded

We appreciate your taking time out of your day to express how happy you are with your experience here at Silko VW! We are grateful to be of service to you and your vehicle and look forward to many more years to come. Jeff is an intricate part of our Service team and we are fortunate for his dedication to our customers. Glad to hear it and thanks again.

December 26, 2023

I am very pleased with all the folks I worked with to complete my purchase. Matt went out of his way to accommodate my purchase. The thing that stands out is the way everyone works as a team. Now th More

by philsheehan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Jecrois, if not for all of Al's help I probably would not have made my purchase, Javani Rivera, Matthew Lucier
Report | Print
Jan 23, 2024 -

Silko Volkswagen responded

Hi Phil! Thanks for the positive review and congratulations on your new Ford! Appreciate you providing additional information pertaining to your experience with Rob, Javani, Matthew, Nuno, Al and the team at Silko Volkswagen. We are fortunate to have a great team who are dedicated to your complete satisfaction. I am certain Al is grateful for your comments as well. Let me know of there is anything you wish to chat about. Thanks, Joanne joanne.moniz@silkoautogroup.com

December 25, 2023

Always taken well care of. Great communication from the service writer and my car is as clean as when I drop it off. More

by durham72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2023 -

Silko Volkswagen responded

Thank you for your review, and your continued business.

December 21, 2023

Fast moving and courteous. Not perfect but what dealership is. Biggest pain now is waiting for my title. More

by bor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Silko Volkswagen responded

Hello! Thanks for your feedback about your experience with Al and the staff at Silko VW. We appreciate you giving us a 4-star review and the time you took out of your day to do so. If there is anything you feel you would like to discuss in further detail, please reach out. Thank you, Joanne. joanne.moniz@silkoautogroup.com

December 19, 2023

They make it easy. Quick texts, simple systems. No pressure on sales or additions. Friendly. More

by wyliepainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Silko Volkswagen responded

Hi Andrew! Thank you kindly for the positive review.

December 19, 2023

Jeff was Very helpful and kept me informed about status of my car service. Thank you More

by Dawn Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Silko Volkswagen responded

Appreciate the kind words, Dawn. Be well!

1
...
15
16
17
...
46