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Silko Volkswagen

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
456 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 456 reviews

January 22, 2024

It’s nice to have a small dealership so close to my home. I will look forward to the new location in Easton MA. Just too bad VW terminated the cc and the Passat. Dan was very patient with my questions. More

by RROSENTHAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
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Jan 23, 2024 -

Silko Volkswagen responded

Hello! Thank you kindly for the 5-star review and feedback pertaining to your service visit with Dan and the Silko VW team. Thrilled to hear of your satisfaction and level of comfort with our location. Yes! Easton is very exciting and we are looking forward to continuing to assist with any of your vehicle needs once we move. The building is going to be gorgeous and still close to you! If you wish to discuss anything additional, my contact information is below. Thanks! Joanne joanne.moniz@silkoautogroup.com

January 22, 2024

amazing, i’m extremely happy with the service and loved getting the video explaining what they looked at and concerns. More

by ryanprocopio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Sim, Matthew Lucier
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Jan 23, 2024 -

Silko Volkswagen responded

Hi Ryan, We are so happy to see that Billy, Jeff and our Service Team here at Silko VW was able to ensure that you left pleased with their work and service. Thank you for taking the time to leave this positive review about us and your experience, Your complete satisfaction is important to us and we are always happy to assist with any of your automotive needs. If there is anything additional feedback you wish to share, feel free to reach out to me. Thank you! Joanne joanne.moniz@silkoautogroup.com

January 21, 2024

They were great. Always there to help if needed. Very friendly people. Do a great job More

by christine18madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Silko Volkswagen responded

Hello Christine! Appreciate you servicing your Mazda with us here at Silko VW. Totally agree! Jeff is so very nice and great to work with. Happy you wanted to share your experience working with Jeff and the team! Thanks for the 5-stars and stellar feedback. Very grateful. Be well.

January 21, 2024

Staff are helpful with Great customer service. Location is safe and waiting are is always clean More

by TASHIMASORHAINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Silko Volkswagen responded

Hi Tashima, Thank you for the positive review! We are delighted to hear of your great experience with Jeff and the team here at Silko VW. Your satisfaction is our top priority and we look forward to servicing you and your Volkswagen again. Glad you felt comfortable and safe!

January 20, 2024

The dealership handled all my wants and needs with ease and great communication,the transition buying the car at end of lease again effortless. More

by donr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
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Jan 20, 2024 -

Silko Volkswagen responded

Hey, Don! We sincerely appreciate your kind words and five star review of your experience here at Silko VW with Dan and Al. They make a great team, and we are extremely happy to hear of your complete satisfaction while purchasing your off-lease VW! Thanks again.

January 17, 2024

Jeff is always a pleasure to work with -- very attentive and ready to address any concerns. More

by AVixamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Silko Volkswagen responded

Thank you for sharing your feedback about how wonderful you are continuously treated by Jeff here at Silko VW. We are happy he is a part of our fabulous Service team. If there is something you would like to discuss further, please feel free to reach out to me as my contact information as below. Thank you Joanne joanne.moniz@silkoautogroup.com

January 16, 2024

We had a great experience purchasing a new car from Silko. Everyone was easy to deal with. Thanks again More

by Markybrowneyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera
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Jan 17, 2024 -

Silko Volkswagen responded

Hello, Mark. Thanks for reviewing your experience with Javani & Al here at Silko VW. 5-stars is awesome! We are so glad you are pleased with the service received while purchasing your new VW! It is our goal to provide a seamless process when making such an important decision. Hope you love your new VW and know we are here and happy to help!

January 16, 2024

Jeff was great to work with and always helps us out with any issues we have with vehicle. More

by DAVEPEREIRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Silko Volkswagen responded

Hi Dave, Not only is Jeff in Service appreciative of your 5-star review, but we at Silko Auto Group are as well. Great job, Jeff, and Dave thanks for your expression of gratitude. Wishing you many more enjoyable miles in your Tiguan.

January 15, 2024

For the most part, I have had a very positive experience at this dealership. It was initially not so, however I did go back and was given a different sales person who was excellent. The service department, More

by mgaff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera
Report | Print
Jan 17, 2024 -

Silko Volkswagen responded

Hi Maria, We certainly appreciate you giving us a 4-star review and a second opportunity to be of assistance when purchasing another Tiguan from us. I am thrilled you ultimately had the experience as expected. You are a loyal customer of Silko VW, and we are honored to continue being your choice for VW Sales and Service. Jeff in Service is fantastic! Appreciate the 5-stars there as well. Thank you for the feedback you provided as this is how we strive to be better. Enjoy the Tiguan!

January 12, 2024

10/10 Experience ! !! Nuno Gomes is amazing !! Greeted us with a smile and was very professional the whole process . Thank you to Silko Team for all help and atten More

by Carla Barros Abibe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Silko Volkswagen responded

Thank you very much for your 5-star review. We are happy Nuno provided you with such a positive experience.

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