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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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May 01, 2022

Very helpful, informative, and caring! They kept me updated thought the appointment! I will always take my vehicle here for services! More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2022

Was able to get appointment in a reasonable amount of time, waiting area was pleasant, employees were pleasant and attentive, work was performed in a short amount of time. I'm quite happy and I can't say More

by tomp1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
April 30, 2022

Adam in the Service Department was fabulous in every aspect of what a first time or devoted Toyota Customer would want. We have just moved here from Texas and received an excellent Arizona welcome to Si More

by jpkforhim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
April 30, 2022

Well what kind of stupid are you guys. Seriously I only go to Toyota dealerships for my truck. You guys tell me that you might break something and charge me for it you all out of your frea More

by Rshatton2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Bosley
May 02, 2022 -

Sierra Toyota responded

Hello Rshatton, the oil filter canister is commonly over torqued during maintenance making the canister extremely difficult to remove without damage. We replaced your canister at our expense regardless who was at fault. If you have any further questions please e-mail me directly at austin@sierratoy.com. Thank you.

April 28, 2022

The Toyota dealership in Sierra Vista has always done well for my husband and I. I have a sense of humor and it's nice that the staff can laugh along and giggle, instead of looking at me like I need to b More

by Yee Haw 🤠
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin 5 stars, Marvin Morris
April 27, 2022

They have a great service department and friendly staff. I highly recommend them to anyone in the Sierra Vista area. More

by mygalsal65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Have used their service department a number of times and always felt I received good service. More

by Emfortheparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service department
April 26, 2022

The service and cashier are always professional and friendly. They are happy to answer any questions. More

by PBX6319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
April 26, 2022

Sierra Toyota is always very friendly when I come in. They get your car in and out quickly. They have a nice waiting area, with bottled water or coffee. You always feel important when you come in to h More

by MMBBCAH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Humberto Peña was very nice and kind to me. You better keep him. He is very nice person. And my battery works fine. More

by Liag68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
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