2,064 Reviews of Sierra Toyota - Service Center
It is a pleasure to do business with Sierra Toyota. I have been a customer for years, and will continue to be. Everyone is so friendly and helpful! I have been a customer for years, and will continue to be. Everyone is so friendly and helpful! More
Melanie the svc advisor is phenomenal! her attention to detail sets her apart as an asset and valuable member of the svc department. she pointed out areas of concern that others have not. her attention to detail sets her apart as an asset and valuable member of the svc department. she pointed out areas of concern that others have not. schedule with Melanie, she will take excellent care of you! More
Although I'm from Sierra Vista, this was my first service experience. It was perfect for me: Adviser Mark accommodated us quickly and my service request was completed. For a while I thought that I was in Tuc experience. It was perfect for me: Adviser Mark accommodated us quickly and my service request was completed. For a while I thought that I was in Tucson for service, but I was in my hometown experiencing a Tucson-like Toyota service experience. Thank you Toyota (Sierra Vista) for keeping up with the main standards of the Toyota brand and service. Now, I don't have to drive far, you're here, and thank you. Jude and Jude. More
It has always been good but have had 2 issues. Never got to place where rats were. Never got to place where rats were. More
Marvin Morris came out to my car and paired my new cell phone to the Bluetooth on my Toyota Avalon. As always, Marvin is very helpful and very friendly, He's my favorite person at this dealership. phone to the Bluetooth on my Toyota Avalon. As always, Marvin is very helpful and very friendly, He's my favorite person at this dealership. More
My experience with the service department at Sierra Toyota was great. The service wait was not long & I liked that they will text you when your car is ready. Great job. Toyota was great. The service wait was not long & I liked that they will text you when your car is ready. Great job. More
I received very good service and fast service. Everyone was very courteous and helpful. I would refer anyone to Toyota!!!!!! Everyone was very courteous and helpful. I would refer anyone to Toyota!!!!!! More
Service was great. Thanks . A very clean place with a nice lounge to wait with free coffee. Thanks . A very clean place with a nice lounge to wait with free coffee. More
Jarred and his staff in the Service Dept worked hard for two days straight to get my Camry TRD back into working order. Thanks for all your hard work!!! two days straight to get my Camry TRD back into working order. Thanks for all your hard work!!! More
I had to bring the Highlander back the next day since your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I ch your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I checked my tire pressures and all were different, LF-39.3, LR-34.6, RF38.5, RR38.1, tells me you didn't check them! Makes me wish I would have marked my tires since a rotation was included in the oil change. I'm almost afraid to check the lug nut torque, but I'm going to. Curious that you don't place an oil change sticker on the inside of the windshield. I asked to see a acquisition person to give me a price for this Highlander, my advisor sent over a black lady, she took pictures and my contact info and said she would text me a price for the car. Never heard from her. You guys pretty much failed on every aspect concerning this car. I was considering getting it detailed by you but I read on Yelp that your detailing service has a quality issue. I wouldn't be surprised judging by my experience. You can't get away with doing substandard work in a small town like this, it will get out on social media, which I'm considering doing. Good Luck, Mark Vester I More