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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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March 02, 2023

It is a pleasure to do business with Sierra Toyota. I have been a customer for years, and will continue to be. Everyone is so friendly and helpful! More

by POOHIEROO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Melanie the svc advisor is phenomenal! her attention to detail sets her apart as an asset and valuable member of the svc department. she pointed out areas of concern that others have not. More

by dtac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Although I'm from Sierra Vista, this was my first service experience. It was perfect for me: Adviser Mark accommodated us quickly and my service request was completed. For a while I thought that I was in Tuc More

by traveltad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

It has always been good but have had 2 issues. Never got to place where rats were. More

by Savinggrz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Marvin Morris came out to my car and paired my new cell phone to the Bluetooth on my Toyota Avalon. As always, Marvin is very helpful and very friendly, He's my favorite person at this dealership. More

by JayTerp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Morris
February 24, 2023

My experience with the service department at Sierra Toyota was great. The service wait was not long & I liked that they will text you when your car is ready. Great job. More

by kathrynperry1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

I received very good service and fast service. Everyone was very courteous and helpful. I would refer anyone to Toyota!!!!!! More

by Tmupshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Service was great. Thanks . A very clean place with a nice lounge to wait with free coffee. More

by djj451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
February 19, 2023

Jarred and his staff in the Service Dept worked hard for two days straight to get my Camry TRD back into working order. Thanks for all your hard work!!! More

by Hustle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

I had to bring the Highlander back the next day since your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I ch More

by azmarkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Tucker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Sierra Toyota responded

Mr. Vester, tire pressures and fluid adjustments are part of our service process and are supposed to get adjusted on every vehicle when we perform maintenance. That being said, since we were unable to complete the proper process on the first visit I would like to offer two options. We will either refund the services performed on 02/16/23 or we will cover your next maintenance at no charge. Which ever route you decide, please reach out to myself and I will facilitate. Thank you, Austin Fornof Service Manager austin@sierratoy.com

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