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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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June 04, 2020

RAV4 35K LOF Good LOF Service, Quick turn around. I changed my own Cabin Filter, Toyota is very proud of theirs. I just recommend you perform this yourself, O More

by n7ink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Sierra Toyota responded

Thanks for bringing in the RAV and great review!

June 03, 2020

Super Service! Advisor(Humberto) was very attentive and thorough; service performed was much cheaper than similar service on a Chevrolet of the same year. Maybe I wo More

by trw2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
Jun 10, 2020 -

Sierra Toyota responded

Humberto and Austin are both awesome advisors. We'd love the opportunity to keep doing your maintenance, including that Chevy!

June 02, 2020

After Sales Service Toyota Tacoma I bought a certified pre-owned Toyota Tacoma from Sierra Toyota. It had an after market alarm installed. I wanted the alarm uninstalled as there was n More

by Sunny J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
Jun 02, 2020 -

Sierra Toyota responded

Thanks Sunny. Happy that the entire Sales and follow up Service visit were smooth ones for you. Mr. Pena is very nice, with a great sense of humor. See you on the next service!

June 02, 2020

All was great except that there wasn't client social distancing at the payment counter. Another older man lurked over my bill and wouldn't move at my request until your agent asked them to move. Staff More

by newcenturyexplorer1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
Jun 10, 2020 -

Sierra Toyota responded

I apologize the check out process wasn't as smooth as you would have liked. I'll make sure to pass this information on to our cashiers so that everyone can try and maintain distancing for health and privacy reasons. Thank you!! Gabe-Service Manager

May 29, 2020

Very professional and courteous Took my 2019 Tundra in for 10 K mile service and oil change. Humberto Pena was as professional and helpful as you can possibly get. While servicing t More

by P&C BZB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
Jun 02, 2020 -

Sierra Toyota responded

Happy to make sure the 2019 Tundra was in great working order for you! Thanks!

May 29, 2020

A dealership I trust, who has done a good job for me, given me great advice and saved me money without pushing for me to spend more than necessary. Has been very honest in multiple services. More

by Gadgetman49
Recommend Dealer
Yes
Employees Worked With
Shawn Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda (shuttle), Gabe Rendon
May 29, 2020 -

Sierra Toyota responded

We appreciate this fantastic feedback, and your repeated patronage to our service department! Thank you!

May 27, 2020

Service Mr. Pena in service was excellent. Very Knowledgeable, patient and helpful. Service was done right and in a timely manner. I would recommend him an More

by Lennie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
May 29, 2020 -

Sierra Toyota responded

Mr. Pena has a great down to earth demeanor and customer friendly attitude, we love him. Thanks for the feedback!

May 27, 2020

Great service department! Very professional and knowledgeable! They take great care and keep your vehicle up to date on all it’s service needs. 5stars! More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Armando Soto
May 29, 2020 -

Sierra Toyota responded

Very pleased Armando was able to provide great service for you. We are ALWAYS learning and trying to be better, See you on the next service!

May 27, 2020

I am happy with sierra Toyota and there service. I will continue to bring my car in for service or anything else. The people that work there are all good people. More

by piersimi
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Rendon, Humberto Pena, Elvia Flores, Armando Soto
May 29, 2020 -

Sierra Toyota responded

From the whole team, Thank you!

May 24, 2020

We use Sierra Toyota for servicing our RAV 4. Wonderful service providers! Very personable and professional. Efficient and thorough. Bought the extended service plan because they are the best! Love Austin! More

by PLEBLANC
Recommend Dealer
Yes
Employees Worked With
Austin
May 26, 2020 -

Sierra Toyota responded

Thank you! Austin definitely is a great Advisor and we are glad he came through for you!

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