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Sierra Toyota
Sierra Vista, AZ
5,197 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy ...
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Today:Open today 9:00 AM - 6:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,197 reviews
April 05, 2012
The staff in this dealership were always willing to The staff in this dealership were always willing to direct us to the right person, make sure we didn't have to wait and answered every question we h The staff in this dealership were always willing to direct us to the right person, make sure we didn't have to wait and answered every question we had about the car, the costs and the trade in for our previous car. We felt important and well taken care of and would buy from this dealership and this salesman again without question. We also intend to recommend both this dealership and salesman to others. Exceptional service. More
by Pat Yonker
Employees Worked With
Marvin Morris
April 03, 2012
This was not the first time I've gone to Sierra Toyota for a vehicle...the first time was for me and this time I took my Mom there for one. Our experience was top notch to say the least. Working with Ch for a vehicle...the first time was for me and this time I took my Mom there for one. Our experience was top notch to say the least. Working with Charlene Penrod was truly a pleasure! She makes herself totally available should you have questions by providing not only a work but cell number. She answered all our questions and made my mother's purchase of a 2005 Toyota Corolla a very pleasant and comfortable experience. The vehicle was immaculate inside and out and has proven itself to be an incredible buy. I have recommended Sierra Toyota in the past to friends and would, without a doubt, continue to recommend them to anyone looking to purchase a vehicle. I would also, highly recommend anyone to ask for Charlene because I know she will provide them with the best of service. In short, whether you're looking to purchase a new or used vehicle, what you will find at Sierra Toyota is a dealership that is based upon a combination of honesty, integrity and incredible service. In my opinion, you just can't go wrong with them! Sandra Richardson More
by sandirich
March 31, 2012
From the moment we walked in the door, everyone was very friendly,helpful, and knowledgeable without being pushy. Our first visit was to ask about selling our jeep wholesale, and, while it didn't work out, friendly,helpful, and knowledgeable without being pushy. Our first visit was to ask about selling our jeep wholesale, and, while it didn't work out, we were so impressed with Neta's and Scott's (used car manager) forthrightness and honesty that, a week later when we decided to trade the jeep in on a new Prius, we came back. Unfortunately, Neta was not available to help us buy our new car, but Carlos did an excellent job. He answered all our questions about the different Prius models, steered us through the buying process, and patiently explained all the "bells and whistles." Several times, as we were kind of overwhelmed. Our experience with Brian, the sales manager, and the owner (Elsie?) was also very positive. And Ross, the financial guy, was low key and didn't try to strong arm us into buying extended warranties or expensive car care packages. We are thrilled with our new Prius and it was the most painless car-buying process we've ever had. We would definitely recommend this dealership to others. More
by sandyvarley
Employees Worked With
March 28, 2012
Really great service. A great price on the vehicle! And really great sales people! Mark Weeks did an excellent job for us, again!! Thank you!! really great sales people! Mark Weeks did an excellent job for us, again!! Thank you!! More
by idol56
Employees Worked With
Mark Weeks, Mark Weeks
March 27, 2012
Very positive experience, no pressure, we were allowed several days to make up our minds. All our questions were answered and we were given several options that helped us save money. several days to make up our minds. All our questions were answered and we were given several options that helped us save money. More
by jdstearns
March 27, 2012
John Dees made this sale happen. He was professional and polite throughout the entire sale process. I was comfortable and confident I was receiving the best service at the dealership. John answered all of polite throughout the entire sale process. I was comfortable and confident I was receiving the best service at the dealership. John answered all of my questions and he and the entire sales team were willing to work towards what I wanted. More
by pschumac
Employees Worked With
John Dees
March 26, 2012
Very Easy and pleasant experience--no haggling or creeping--best experience buying a car that I've had.I would recommend to anyone to go to this dealership and to work with Marvin. creeping--best experience buying a car that I've had.I would recommend to anyone to go to this dealership and to work with Marvin. More
by JodyMixon
Employees Worked With
Marvin Morris
March 26, 2012
Marvin is the best, we actually had a good time buying a car for a change. He was respectful, understanding and very knowledgeable of the vehicle and other matter concerning his job. We didn't leave scratc car for a change. He was respectful, understanding and very knowledgeable of the vehicle and other matter concerning his job. We didn't leave scratching our heads thinking we made a bad decision. We left with confidence knowing we were taken care of. The Dealership is nice and clean very comfortable. We did not feel cheated like we did from Donovan. Also we have been going to this dealership to have our other cars serviced and have always had a positive experience with Jay Lenord and other employees. More
by Robertshipley
Employees Worked With
Marvin Morris
March 20, 2012
from the moment we walked in the dealership until the day we walked out with our new truck all of the individuals we came in contact with were friendly and most helpful. we walked out with our new truck all of the individuals we came in contact with were friendly and most helpful. More
by mjkontos
March 12, 2012
Marvin Morris is an excellent sales person and represents your company very well. He is very knowledgable about his product and he seems to adapt to each customer's personality extremely well. My permanent your company very well. He is very knowledgable about his product and he seems to adapt to each customer's personality extremely well. My permanent address is in Michigan but I also have a home in Sierra Vista and live here during the winter months. I bought a Toyota from Marvin last year and have been very pleased with it, so when I decided to trade in my "Michigan car" I knew I wanted to buy the same model of Toyota here and drive it back to Michigan. Your Service Department is excellent and clean and every employee I have dealt with has been great. More
by MCollon
Employees Worked With
Marvin Morris and Brian (?), Marvin Morris
