Sierra Toyota

Again I have been dealing with Sierra Toyota for the better part of 20 years and it is because of the quality of the Toyota product combined with the outsta I have been dealing with Sierra Toyota for the better part of 20 years and it is because of the quality of the Toyota product combined with the outstanding customer service. I have owned many cars before the Toyota's and since then have been completely satisfied with the staff and service at Sierra Toyota which keeps me returning for our next purchase. More

Good experience overall. I'm military and used this dealer through USAA car buying program. They beat the competition by thousands on a new Highlander Platinum (fantastic car I'm military and used this dealer through USAA car buying program. They beat the competition by thousands on a new Highlander Platinum (fantastic car by the way) and made the purchase pain free. I ordered the car to my specs and it arrived in less than a month. I got exactly what I wanted at a fair price. Overall very satisfied with my experience. No hassles, respectful and honest sales staff, would totally buy another car from them...too bad I'm moving this year. Ross and Pablo were great to deal with. More

Positive Experience I'd never expected to go all the way to Sierra Vista to get a vehicle, but was very pleasantly surprised when I did. We'd been looking to buy a new v I'd never expected to go all the way to Sierra Vista to get a vehicle, but was very pleasantly surprised when I did. We'd been looking to buy a new vehicle for my wife, and had looked at Lexus, Chevrolet and Toyota. We finally settled on getting a Highlander Limited, and had gone to the dealers in Tucson multiple times. Each time we did, we got told "we just sold the last one we had." We asked to be notified when they got one in, but no notification ever came. We'd randomly call, and they'd say they just got one, and we'd drive over (max 20 minutes from the call), and they would then say "Sorry, that one was just sold". We'd ask about them looking to get one from another dealer, and got little to no response. I called all the dealers in Phoenix, and none had a Highlander Limited, but "... we expect to get some in a couple of days." Finally, my wife suggested we try Sierra Vista. I called and talked to Eric Jenkins. He said they had one. He went out to the lot to verify it was really there, and took some pictures of it that he sent us. He also confirmed the internet pricing, which was in line with the prices estimated by Edmonds.com We drove the 90 minutes to Sierra Vista and met with Eric. He had the quotes we'd talked about ready for us, and the vehicle was out front awaiting our test drive. We got back and had a very brief conversation about our trade-in. I asked for an amount that came from one of the on-line services, and they said OK. I said OK. That whole process took less than 20 minutes from the time we arrived. That's the way I want to buy a car. I know what I want, and I've researched the prices. I don't go to shop, I go to buy. The folks at Sierra seem to be very aligned with that method of purchasing. It still took another hour or so to get through the financing and go over the vehicle, but that was still much faster than my experiences in Tucson. I will recommend the Sierra Toyota dealership and Eric Jenkins. More

Wonderful experience! I researched this deal long before I got there. I looked online and found a couple cars I wanted to try they had. When I got there Marvin was unlock I researched this deal long before I got there. I looked online and found a couple cars I wanted to try they had. When I got there Marvin was unlocking the cars on the lot. Pretty much to the point and so was I. Made the purchase and Marvin took me around and introduced me to everyone and showed me where everything was located when I come back for service. When I go back to trade, I'm asking for Marvin. More

Another Great experience with Sierra Toyota Marvin at Sierra Toyota did great. He was a down to earth polite gentleman. I prefer a strait to the point sale and transaction however Marvin was a b Marvin at Sierra Toyota did great. He was a down to earth polite gentleman. I prefer a strait to the point sale and transaction however Marvin was a breath of fresh air and shared some pleasant conversation. Marvin got me a better deal than what I had already researched online. I definitely recommend the Sierra Toyota Team, great folks to work with More

I highly recommend Sierra Toyota. From the moment I walked in Jason helped me make a purchase of a Toyota Corolla a pleasant, excellent experience. To start with I was not certain wh From the moment I walked in Jason helped me make a purchase of a Toyota Corolla a pleasant, excellent experience. To start with I was not certain what brand and model to get and most likely had that look. He put me at ease and asked pertinent questions. Besides what model to buy, Jason was very helpful on ways to finance a car and at my comfort level. With his knowledge and professional, friendly manner, I made the decision to buy a Corolla and purchase with confidence. More

New car purchase. Best car sales experience since I have ever had! I worked in the business for ten years. I would recommend Marvin to anyone. Everyone at the dealersh Best car sales experience since I have ever had! I worked in the business for ten years. I would recommend Marvin to anyone. Everyone at the dealership was friendly and knowledgeable. More

Great deal on a new FJ Cruiser, awesome experience!!! Traded in our 2007 FJ cruiser and got top trade in value for a new 2014 model that had to be brought in from another dealer as black ones are hard to Traded in our 2007 FJ cruiser and got top trade in value for a new 2014 model that had to be brought in from another dealer as black ones are hard to find. Model had some issues with the finish and wheel aligment which was no fault of Sierra Toyota. But they stood behind their promise to make it right. They had the car completely refinished and the wheels realigned. The car looks great and now drives smooth as silk. We are repeat customers of Sierra Toyota. They have always given us excellent customer service and auto care. Before them we dealt with the other major dealer in town and they there is no comparison with the level of trust we have and customer satisfaction we get with Sierra Toyota. They are hands down the best in town. More

Purchase Under Stress Having purchased a 2013 Highlander from this dealership, I was very pleased with their professionalism and customer service. Since that purchase, my Having purchased a 2013 Highlander from this dealership, I was very pleased with their professionalism and customer service. Since that purchase, my wife was diagnosed with Stage III cancer requiring Chemo and Radiation treatments. As the cancer progressed and she became weaker, she was no longer able to climb up into the Highlander. In one day, between 160 mile round trips for treatment, this dealership worked with me to trade the Highlander for a 2014 Avalon which would be easy for my wife to enter/exit, and make for a more comfortable ride to and from treatment. I received excellent service and prompt processing completing the sale in only a few hours of arriving at the dealership. They took a team approach (salesman, sales manager, and financial officer) and put together a very fair trade-in allowance and best financing. Of particular note, Mr. Marvin Morris, Sales Consultant, and Mr. Ross Leffelman, Certified Sales Manager, were both fair, compassionate, and understanding of my needs, to include a very time sensitive parameters to complete the transaction. This dealership, and Toyota USA benefit by the quality of these employees. More

Review Kristina really took inconsideration what we were looking. She gave us really good suggestion to help us to find what we wanted. I was very happy no Kristina really took inconsideration what we were looking. She gave us really good suggestion to help us to find what we wanted. I was very happy not there was not pressure. More