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Sierra Honda - Service Center

Monrovia, CA

4.8
817 Reviews
Call Service Center (626) 879-2934

817 Reviews of Sierra Honda - Service Center

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October 21, 2022

Karen in the service department was excellent. Better than the person I dealt with the last time I had service done. Karen made me feel like I was appreciated and she was very helpful and conside More

by Samiat1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Report | Print
Oct 21, 2022 -

Sierra Honda responded

Thanks so much for stopping by to let us know how wonderful Karen was on your recent visit with us! We're pleased to hear about how helpful and welcoming she was for you. If Karen and the team may ever do anything for you and your vehicles, we hope you won't hesitate to give us a call. It is our pleasure to keep your cars running in their best condition. We wish you the safest of travels until we meet again!

October 11, 2022

Great communication. Car ready as promised. Yessi was helpful. Appreciate appointments. X. X. X x More

by smorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Oct 11, 2022 -

Sierra Honda responded

Thanks so much for your positive feedback on Yessi and your service appointment! We're pleased everything went well and that Yessi provided you with all the support and expertise needed to make this a successful visit. Let us know if there is ever anything else we may help you with. Keeping you vehicles in top condition is our pleasure. Thanks again!

October 11, 2022

Good Sirvice glad Keven is very professional and explained things to me is close to home More

by grandmablackwood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2022 -

Sierra Honda responded

Hi, Grandma! Thank you for stopping by to share your kind review of Kevin! We're happy to hear that Kevin provided you with an informative and thorough trip to our service department at Sierra Honda. We hope to see you again some day, so please give us a call whenever Kevin and the team may assist you with any of your automotive needs. It would be our pleasure.

October 06, 2022

I'm a fan of Sierra Honda, purchased my last 2 cars there. They're a great team. More

by Ljnsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
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Oct 06, 2022 -

Sierra Honda responded

Thanks so much for the positive feedback! We sincerely appreciate your fandom and your continued business. If the Sierra Honda team may be of any further assistance to you, we hope you'll give us a call. We're honored by your loyalty and look forward to seeing you again. Take care!

October 06, 2022

My service advisor Kevin Eng has been looking after our vehicle for years and he always went above and beyond to ensure that our minivan is kept at a top-notched condition. I appreciate his expertise, pro More

by Annie-Keh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Sierra Honda responded

Hi, Annie! Thank you for sharing your 5-star review of Kevin! Kevin is an integral part of the service team here at Sierra Honda and we're pleased to know he always makes your service visits outstanding. We appreciate having had the opportunity to serve you all these years and we hope for many more. See you next time!

October 05, 2022

tina was amazing. to care of my problem and was able to resolved the issue on the same day. More

by erroldmagallanes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Oct 06, 2022 -

Sierra Honda responded

That's great news! We're delighted to know that Tina made your experience of great value and convenience. Your complete satisfaction means everything to us. Please give us a call if Tina and the team may be of assistance to you and your vehicles again some day, We look forward to it!

October 03, 2022

Kevin is always great & knowledgeable. I trust him always. Such wonder service every time with him. More

by Monica.927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Sierra Honda responded

Thanks so much, Monica! We're so happy Kevin continues to make your service appointments valuable and informative. Your complete satisfaction is what we're here for, so please let us know if there is ever anything else we can help you with. We look forward to serving you and your vehicles for many years. Until we meet again, drive safe and take care!

October 02, 2022

Kevin Eng is always helpful and keeps me aware of car's progress while I wait. More

by Ginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Sierra Honda responded

Hi, Ginia! Thanks so much for your 5-star review of Kevin! Your satisfaction means everything to us so we're pleased to know Kevin made your recent visit an overall success. Please feel free to give us a call if you ever have an automotive concern or question Kevin and the team can help you with. It would be our pleasure!

October 02, 2022

I took my Civic for the first maintenance, and Ken Eng brought to my attention, a nail stuck in my tire, which I explained days earlier I took my Civic to Ocean Honda, in Whittier, and I was told it was f More

by enriquemdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Sierra Honda responded

Hey, Enrique! Thank you so much! Kevin is so thorough, there's no way he would have missed that nail stuck in your tire. So glad you came to us for service! We greatly appreciate your positive feedback and your business. Don't be a stranger. Give us a call when Kevin and the team may assist you again. We look forward to it!

September 28, 2022

Tina Ming was my service advisor, and she did an excellent job explaining the services my vehicle needed. More

by williamwoolsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 29, 2022 -

Sierra Honda responded

That's great news! Thanks so much for stopping by to share this 5-star review of Tina. We're so happy to know Tina provided you with all the support and efficiency needed to make this a valuable trip. Let us know if we can do it again for you some day. It is our pleasure to keep your vehicles in top shape. Thanks again!

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