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Sierra Honda - Service Center

Monrovia, CA

4.8
641 Reviews

641 Reviews of Sierra Honda - Service Center

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February 17, 2024

Go for Darrell! Took my car in for routine inspection as well as some other drivability issues. Darrell Brannon was super helpful in explaining what was those issues More

by andrew.grabowski27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Feb 21, 2024 -

Sierra Honda responded

Andrew, Thank you for your positive review! We are glad that Darrell got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2024

Overall customer service was excellent! Except for the waiting area at the service was not to my liking. Being outside in the cold, rain or hot weather is not an ideal place to be. Yess More

by Florence Samosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
February 15, 2024

I got lucky 2 times at Sierra Honda, both times Yessi Perez assisted me! Yessi is alway friendly, professional and knowledgeable. More

by rechetnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Feb 15, 2024 -

Sierra Honda responded

Providing quality and efficient service is so important to us here at Sierra Honda and we are glad that Yessi's efforts could meet your satisfaction! We are thrilled to know that she was friendly, professional and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 14, 2024

Yessi Pérez was courteous, patient with my questions, and informative on the work done on my vehicle. I’d definitely recommend! More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Feb 15, 2024 -

Sierra Honda responded

Cristina, We are grateful for you leaving Yessi this wonderful review and recommendation! We are thrilled to hear that Yessi took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was courteous, patient and informative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 04, 2024

Sierra Honda dealership is professional. I feel at home when visiting the dealership. I recommend highly. More

by Andreesuryapranata
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Chichipa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrel Brannon
Feb 07, 2024 -

Sierra Honda responded

Thank you for your wonderful review and recommendation! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team consistently takes great care of you. Wishing you the safest of travels until we meet again!

February 03, 2024

My Service Advisor, Darrell Brannon, was very professional. He was able to give me an appointment for my brakes on the same day during the week when I called. I took my car in to have the front More

by Carina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon should receive five stars.
Feb 07, 2024 -

Sierra Honda responded

Carina, Thank you for your positive review! We are glad that Darrell got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further question or concerns.

February 02, 2024

I took my car to Sierra Honda for a recall part and customer service by Yessi was exceptional. Sierra Honda took less than two hours to complete work. All work was satisfactory. I would recommend Si More

by Elicervantes73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Feb 02, 2024 -

Sierra Honda responded

Eli, thank you for your trust in our service team! We're happy Yessi provided you with a thorough and efficient recall visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 02, 2024

Went for an oil change and found out other things needed service. Great to find out most of it was still under warranty. Great service. More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi and John
Feb 02, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, Dwight! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment.

February 01, 2024

Great service. Billie Tam was my rep and he was very efficient and professional. Thanks More

by trayfal22
Workmanship
Recommend Dealer
Yes
Employees Worked With
Billie Tam
Feb 02, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Bill got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

January 31, 2024

It's a pleasure to take my CRV for service to Sierra Honda. Kevin ALWAYS takes great care with any concerns I have and checking on any issues that would prevent my CRV from running in its top level. K More

by JA SEYMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Sierra Honda responded

Thank you for your kind review, JA! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your CR-V. Thank you for making Sierra Honda your #1 choice for service!

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