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Sierra Honda - Service Center

Monrovia, CA

4.9
391 Reviews

391 Reviews of Sierra Honda - Service Center

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March 01, 2022

Oil and Filter service was done properly in a timely manner. Happy with work done. More

by nbcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 01, 2022

Kevin is a great service advisor. He keep in contact with me and addressed all my concerns More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Honda responded

Raymond, Thank you for leaving Kevin this 5-star review! We are pleased that he could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

March 01, 2022

Awesome experience with Tina and John. Always taking care of my vehicles from any minor repairs to a major repair More

by Gilberttobar01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard, Tina Ming
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Tina and John could be of remarkable assistance to you once again. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

February 28, 2022

It is always a pleasure working with Kevin Eng. I trust his word. He always is very professional and friendly. He makes you feel like you are part of a team and he is looking out for you. More

by linda-l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Sierra Honda responded

Linda, Thank you for leaving Kevin this excellent review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. We wish you the safest of travels. Please do not hesitate to let us know how Kevin and the team may serve you again!

February 25, 2022

Vince and John were so helpful in getting my car serviced in a decent time frame. I can appreciate a service department that can be customer oriented. More

by L.Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Vince Tran
Feb 25, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are pleased that our team could get you and your automotive needs efficiently taken care of. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

February 25, 2022

I cant say enough about Service Writer Tina at Sierra Honda of Monrovia. Its hard to find good customer service these days, especially in todays time. Tina on the other hand, continuous to go above & bey More

by TonylovesReyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Feb 28, 2022 -

Sierra Honda responded

Thank you for taking the time to leave Tina this wonderful review! She will be honored to hear of your very kind words and to know how greatly you value her efforts! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Tina and the team may serve you again!

February 23, 2022

I have been going to Sierra Honda's service department for years! My service provider, Mr. Vince Tran, has been taking care of the services for my 2017 Honda Civic EX-T. I wouldn't want to trust anyone el More

by JEd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Feb 25, 2022 -

Sierra Honda responded

Thank you so much for your excellent review! Your confidence and loyalty mean so much to us, and we will certainly provide you with nothing less than our best quality care in the years to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

February 18, 2022

First time with our new car at Sierra, and we were pleased with Billy Tam's help. Staff were friendly and worked hard to be informative and attentive. Thanks! More

by rachel.chewtang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Feb 18, 2022 -

Sierra Honda responded

Rachel, Thank you for your 5-star rating! We are delighted that Billy and the team could provide you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

February 17, 2022

The customer service was great. Vince Tran was friendly and kept me informed. The service was completed timely. More

by Tranjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Feb 17, 2022 -

Sierra Honda responded

Thank you for leaving Vince this 5-star review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

February 16, 2022

Great service by Billy and Team in Monrovia. Very pleasant and courteous. Thank you all! More

by reneisaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 16, 2022 -

Sierra Honda responded

Thank you for sharing the positive experience you had with Billy! We are delighted that he provided you with top-notch service! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

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