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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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November 06, 2024

Quick and easy. Provided a ride to and from dealership to home. Didn’t have an an appointment and was done within an hour. More

by tiffanyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 07, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Tiffany! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

November 06, 2024

Everyone was helpful, especially Adam. The service time was as expected upon arrival and there were no issues collecting the vehicle. More

by dpizano22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Sierra Honda responded

We appreciate your 5 stars for Adam and the Sierra Honda service team! Thank you for taking a moment to share the highlights of this visit. We're happy to be your #1 choice for service.

November 05, 2024

The service center was very efficient especially on a Saturday. Robert was helpful in getting me a Lyft to go back home while I waited for my car More

by MV31405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 06, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! We're happy Robert handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 05, 2024

The service rep, Yessi, was very efficient and explained everything- my car was ready in time and I appreciated no pressure More

by BRIDERS146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Nov 06, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 04, 2024

Why do you make survey so complicated just give us one or two multiple choices otherwise I don’t like to do these. My service guy was great thank you. More

by TIBBYJOANZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 04, 2024 -

Sierra Honda responded

Thanks for taking the time to let us know you appreciated your service advisor!

November 03, 2024

Adam was really nice and patient with explaining everything to me. So far my car is working well. More

by PRISCILLA.R.DASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Sierra Honda responded

Priscilla, we're happy Adam's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

November 02, 2024

I was in and out in a timely manner. The service was amazing. The biggest flaws for me is the charge for using a credit card and the waiting room could use some improvement. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 04, 2024 -

Sierra Honda responded

We're pleased your service visit was handled promptly and accurately. It is always our pleasure to help you keep your Honda in top condition. We hope to make your next appointment even better!

November 02, 2024

Yessi Lopez is professional, friendly, & thorough. She makes going to your dealership positive. I feel confident when working with her. More

by EEWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
Report | Print
Nov 04, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Yessi has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

November 01, 2024

Their service is good—orderly, efficient, with a positive attitude, and the process is clear and straightforward. More

by CAIWANZI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
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Nov 01, 2024 -

Sierra Honda responded

Thank you for your terrific review of the Sierra Honda service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

October 31, 2024

They had great customer service and I would for sure return for my next service. More

by Cjuradowfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Sierra Honda responded

We're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

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