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Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews
Call Service Center (626) 879-2934

653 Reviews of Sierra Honda - Service Center

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August 03, 2024

Robert was very helpful and informative great customer service. I will definitely request him as my advisor. More

by slhutchins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
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Aug 07, 2024 -

Sierra Honda responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Robert's expertise. Please come see us again some day!

August 03, 2024

Kevin Helped me with a oil change & inspection all went well he is very polite. More

by merchmrnkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

August 02, 2024

Kevin was super helpful and very respectful I would definitely do business with him at sierra Monrovia again. More

by DominickrCalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service, Dominick. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

August 02, 2024

Kevin always makes sure to let me know what my car needs. He’s so helpful. More

by LRADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Kevin! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

August 02, 2024

I am very impressed with the quality of work and service I received at Sierra Honda. Kevin Eng is always so friendly and helpful. He delivers excellent customer service! More

by HRITNIMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 01, 2024

Very friendly, helpful and knowledgeable. Yessi, was trying to get my car fix right away. You can tell she’s very knowledgeable and has good communication skills with her customers. And keeps More

by RNIRENE63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Aug 02, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Yessi provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

August 01, 2024

Extraordinary service, I was explained everything and treated like a king. I’m very pleased. More

by ONE7ION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Aug 02, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

August 01, 2024

Robert was very accommodating and thorough. He answered all my questions. From start to finish overall it was a great experience More

by inasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Aug 02, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Robert! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 01, 2024

Kevin in service, phenomenal. Always professional, receptive, and kind. I am discouraged by the technicians from my last service. The civic was not returned as I left it. The gr More

by DRAKEMOR71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Came in for an oil change and tire rotation on my 2009 Accord because online they had a coupon for $86.88. When I got there, I was informed that the coupon is for regular oil and synthetic is $25 more. More

by GMKWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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