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Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews
Call Service Center (626) 879-2934

653 Reviews of Sierra Honda - Service Center

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August 22, 2024

Great support from the dealership and great timing on getting my car back quickly. Thank you! More

by webster.mattw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient, Webster. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

August 21, 2024

Billy is so nice and professional that takes good care of my car for years. More

by Annie0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Aug 22, 2024 -

Sierra Honda responded

Annie, thank you for taking a moment to share positive feedback on Billy. We truly appreciate hearing from people who have been helped by our amazing team. Thanks for always choosing Sierra Honda!

August 21, 2024

Kevin Eng is the best! Patient and knowledgeable. Very professional every time we take our cars in.. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Sierra Honda responded

Michelle, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 21, 2024

I took my car to be serviced. Robert made it quick and easy for me. He explained everything thoroughly and got me in an out. More

by UULA626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit handled by Robert! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

August 20, 2024

Friendly staff. Always feel welcomed. And nice wait area. Always love coming here. Genuine pleasure. More

by BRITNEYMPONTIKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit, Britney! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 20, 2024

Great and fast service! Everyone was helpful and my car was taken care of much faster than I was expecting ! More

by LMDYE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 20, 2024

I was helped by Yessi and she was amazing! She took the time to explain the whole service process and what I could expect. I love that they offer a complimentary Lyft ride to take you home whi More

by JENNTSENGX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Aug 22, 2024 -

Sierra Honda responded

Jenn, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Yessi's expertise. Please come see us again some day!

August 19, 2024

Friendly staff. Complete evaluation reviewed. I like the use of Lyft for shuttling clients to and from the dealership. More

by THTACATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Aug 20, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 19, 2024

One of the reasons I am sticking with a Honda car is their good service through Kevin Eng. This man consistently delivers great work and provides good recommendations for your car. Also, he’s pushy and More

by OA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Kevin was convenient and straight-forward. See you next time!

August 19, 2024

Showed Great customer service, he’s very knowledgeable and professional, respectful person. Worked fast enough so I didn’t have to stay long. More

by MICHELLE_B91104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Sierra Honda responded

Michelle, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

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