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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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November 23, 2024

As always an incredibly painless process. Kevin was amazing got me checked in easily. Within a timely manner I was informed that my vehicle was ready after the service was completed. An overa More

by SHAUN MORELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Sierra Honda responded

Shaun, thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs.

November 23, 2024

Very patient and the advisor Yessi explained the process to understand what was being done More

by BERTHA_CASTELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi - Advisor
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Nov 25, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance, Bertha! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 23, 2024

Kevin Eng is a very good service advisor. Overall satisfied with the service experience. Highly recommend. More

by GEORGE@MACADVANCE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Sierra Honda responded

George, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

November 23, 2024

My first time back so i don’t have much to say but I like the location More

by SYRIAMBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Sierra Honda responded

Thank you for taking a moment to rate our dealership. We look forward to working with you again the next time we may be of service!

November 21, 2024

New location is really spacious and great for waiting for your car. Came in for standard oil change. More

by milajane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 21, 2024 -

Sierra Honda responded

We're delighted to hear that, Milajane! Thank you for letting us know how pleased you were with our awesome service team and comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

November 21, 2024

Kevin Eng is the best Service Advisor I've ever met with very kind attention and quick response...Highly recommend him to everybody... SIERRA Honda of Monrovia has shown to me as the great service dealersh More

by cofelixco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. We look forward to ensuring the same circumstances at your next appointment!

November 21, 2024

My vehicle was completed on time and even found some savings as well. Excellent friendly and helpful! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Sierra Honda responded

Larry, thanks for stopping by to share your 5-star review! We're glad your vehicle's visit was handled with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 20, 2024

Went to check the battery of the vehicle recently purchased. It too loo tong, in my opinion, to see if replacing battery was needed. It took bit longer than I expected to check the battery and in More

by ingridahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2024

Overall a good experience with prompt and attentive customer service and solid communication. Price did not match the coupon offer howver More

by jwhusband83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 19, 2024 -

Sierra Honda responded

We're pleased our team's expertise helped you have an overall positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

November 17, 2024

Very excellent and their service department and very well and explaining what needs to be done to my car so I just love it very much More

by MARGO91010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

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