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Sierra Honda

Monrovia, CA

4.8
2,984 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,984 reviews

July 09, 2026

Jose was my salesperson. He was helpful, attentive and responsive. And it is ridiculous that I cannot submit this statement unless it is 15 words long. I almost didn’t fi More

by rogerwjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 09, 2026 -

Sierra Honda responded

Roger, Thank you for taking the time to leave this feedback despite the frustration with the review length requirement—we're glad you stuck with it. We're pleased to hear Jose was helpful, attentive, and responsive throughout your purchase. We'll be sure to share your kind words with him.

July 08, 2026

All associates are polite and professional. They treat you with the utmost respect. Especially jose luis lomeli very knowledgeable in his line of profession. More

by LManzo137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose luis lomeli (5) stars
Jul 09, 2026 -

Sierra Honda responded

LManzo, Thank you for the kind words. We're glad our team's professionalism and respect toward our customers came through during your visit. We'll make sure Jose Luis Lomeli hears how much his knowledge and expertise were appreciated. Thank you for taking the time to share this.

July 07, 2026

Billy and the Honda Service Team did a wonderful job on our car. Billy kept me in constant communication about any changes about the service work. Will always request Billy to be my go-to contact at Sierra More

by eaherrera02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jul 07, 2026 -

Sierra Honda responded

Billy as your official go-to guy, that's high praise! Constant communication and wonderful service on your car, thank you so much for this fantastic review!

July 06, 2026

Cameron and Vincent were courteous, supportive and professional. I am grateful for the partnership they provided as I purchased my CRV. Cameron, I learned, was new to his role and hit it out of the pa More

by emdegeor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jul 07, 2026 -

Sierra Honda responded

Congrats on the new CR-V! Cameron knocking it out of the park this early on says a lot, and Vincent backing him up made for a great team. So glad they treated you well!

July 06, 2026

I originally bought my 2004 Element from Sierra Honda. I love my Element. The service staff were exceptional. They explained all repairs.My Element drives brand new. Also, the staff drove me to “work” (I More

by terri.jeffcoat
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
Jul 07, 2026 -

Sierra Honda responded

Terri, Thank you for sharing this. We're so pleased the team clearly explained all the repairs on your 2004 Element and got it running like new, and that arranging a ride to your ceramics class at the San Gabriel Cancer Community helped make the visit easy.

July 06, 2026

Billy Tam was friendly, but very salesy. Without even looking at the car, he made numerous suggestions for additional services & costs. Afterwards, he did not walk through a checklist of the More

by davidnoway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Tam
July 04, 2026

Andreh was great explaining the type of services for requirements service code. Service met the time committed. More

by packerhomie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
Jul 07, 2026 -

Sierra Honda responded

We're grateful for this review. Andreh's clear explanation of the service requirements and the on-time completion clearly made a good impression, and we appreciate you sharing it.

July 04, 2026

This is only on a comment on the dealership as a whole, the process just took a significantly longer time than expected, and some of the initial people that we worked with were not extremely the kindest an More

by GPSSLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Martinez
Jul 07, 2026 -

Sierra Honda responded

Thank you for this feedback. We're sorry the overall process took longer than expected and that your initial interactions didn't reflect the experience we aim for. We're glad Rosa Martinez and Tom were able to turn things around, and we appreciate you recognizing them.

July 03, 2026

The service was great. They returned the car really quick. I was updated on any problems with my car and prices if I wish to repair them, my experience was outstanding with More

by MAGALPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jul 07, 2026 -

Sierra Honda responded

Quick service, clear updates, outstanding experience, Sierra Honda delivering all around! Thank you so much for this fantastic review!

July 02, 2026

Billy Tam was very helpful in expediting my unscheduled service. Service was completed ahead of promised schedule. Billy is always helpful and communicates status of service very well. More

by smorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam - 5 stars
Jul 07, 2026 -

Sierra Honda responded

Smorgan, We're so pleased Billy Tam expedited your unscheduled service and had it completed ahead of the promised timeline, with clear communication throughout as always.