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Sierra Honda

Monrovia, CA

4.8
3,200 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 3,200 reviews

October 23, 2026

Great customer service. Detailed in explaining step by step what the appt will entail for my car. More

by ARNELLE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 26, 2026 -

Sierra Honda responded

Arnelle, Thank you for your positive feedback! We're delighted that our team provided excellent customer service and took the time to thoroughly explain what to expect during your vehicle's appointment. Clear communication is important to us, and we sincerely appreciate your recognition!

October 23, 2026

Kevin has been awesome every single time I have come in - he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else More

by STAYSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Sierra Honda responded

Thank you for your continued loyalty and thoughtful feedback! We're delighted that Kevin consistently provides friendly, knowledgeable service and clearly communicates your vehicle's maintenance needs. Your confidence in our team means a great deal to us. We appreciate your four-star rating and look forward to making your next experience worthy of five stars!

October 23, 2026

I’ve had a horrible experience in the past, which led me to start taking my vehicle to the West Covina location instead. However, when I saw that this location was offering a special, I decided to give them More

by MykeyKnows
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Pinon
Oct 26, 2026 -

Sierra Honda responded

Thank you for giving us another opportunity to earn your trust. We sincerely apologize for your previous disappointing experience and appreciate your willingness to return. We're delighted that Vanessa provided the professionalism, courtesy, and attentive service you deserve. It's especially rewarding to know she exceeded your expectations and helped restore your confidence in our team. We truly appreciate your feedback and look forward to providing this same level of care during every future visit.

October 23, 2026

Dealership worked with me to get my car running as soon as possible and also provided me a courtesy car. More

by JSSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa pinon
Oct 26, 2026 -

Sierra Honda responded

JSSanchez, Thank you for your positive feedback! We're pleased that our team worked efficiently to get your vehicle running again as quickly as possible. We're also glad the courtesy vehicle helped make the experience more convenient. We sincerely appreciate your trust in our service department!

October 23, 2026

I arrived for my service appointment and was immediately greeted by a staff member inside the service bay. I was then assisted by Robert. He was professional and efficient in taking care of everything. He k More

by kennytsangkt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
Oct 23, 2026 -

Sierra Honda responded

Kenny, We're delighted that you felt welcomed and well cared for from the moment you arrived. It's especially wonderful to hear that Robert made your service visit smooth and stress-free while keeping you informed every step of the way. We're also grateful that you recognized the courtesy and professionalism of our team members over the phone. Those personal interactions truly matter, and knowing they made a difference in your experience means so much to us. We'll be sure to share your kind words with Robert and the entire team. Thank you for trusting us with your vehicle, and we look forward to welcoming you back!

October 22, 2026

The Service I received from Robert was great and the associates are very nice my recommendation is very high. I will continue to have my car serviced at this location due to the service I received. More

by JILOPE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
Oct 23, 2026 -

Sierra Honda responded

What a wonderful compliment to Robert and our entire team! We're so happy to hear that his exceptional service and the kindness of our associates made such a lasting impression. Knowing that your experience has earned your continued trust and loyalty truly means the world to us. We'll be sure to share your thoughtful words with Robert, as we know he'll appreciate them! Thank you for your enthusiastic recommendation and for choosing us to care for your vehicle. We look forward to welcoming you back and making every visit just as enjoyable!

October 22, 2026

The service advisor was professional and courteous. Overall the dealership personnel were attentive and nice. More

by angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh Mansouri
Oct 23, 2026 -

Sierra Honda responded

Angel, We're so glad your service advisor and the rest of our team made you feel welcomed and well cared for. Professionalism, courtesy, and genuine attention to our customers are so important to us, and it's wonderful to know you experienced all three. We truly appreciate your trust and look forward to making your next visit just as pleasant!

October 22, 2026

Muy buen servicio, todo el personal muy amable y resuelven el problema siempre que pueden More

by chinitacarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Bocanegra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Sierra Honda responded

¡Muchas gracias por sus amables palabras! Nos alegra saber que nuestro equipo le brindó un servicio atento y amable. Agradecemos mucho su confianza y esperamos atenderlo nuevamente. ¡Siempre será un placer recibirlo!

October 21, 2026

Great job adding the accessories that I ordered which included the rear spoiler and black logos and black wheels. More

by agharrington
Recommend Dealer
Yes
Employees Worked With
Oscar Linares
Oct 23, 2026 -

Sierra Honda responded

AGHarrington, We're so happy to hear that you're pleased with your new accessories! The rear spoiler, black logos, and black wheels sound like a fantastic combination that gives your vehicle an extra touch of personality and style! It's always exciting to help our customers make their vehicles uniquely their own, and we're delighted that our team did such a great job bringing your vision to life. Thank you for trusting us with these special touches. We hope you enjoy every mile in your newly customized ride!

October 20, 2026

Amazing customer service! He was really helpful and nice, so I would recommend him to my family and friends. More

by atarixavier
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Sierra Honda responded

What a lovely compliment! We're so happy to hear that you were treated with such kindness and care during your visit. Knowing that our team member made you feel comfortable and well taken care of means so much to us. And the fact that you'd recommend him to your family and friends is truly one of the greatest compliments we could receive! Thank you for your trust and thoughtful words. We look forward to welcoming you and your loved ones anytime!