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Sierra Honda

Monrovia, CA

4.8
2,956 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,956 reviews

August 09, 2024

Billy was very helpful and quick, also thorough with all the maintenance I needed to get done on my accord. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 09, 2024 -

Sierra Honda responded

Vanessa, thank you for taking a moment to share positive feedback on Billy. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

August 09, 2024

The current team at the dealership is undoubtedly very high class. The manner they speak and carry themselves has exponentially raised my opinions of this dealership. They are client focused and catered t More

by Sierra Honda Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : younger gentleman name unknown , Charlie Li, Eddie Haro
Aug 09, 2024 -

Sierra Honda responded

Thank you for your lovely review about our awesome team! Billy, Adam, and Eduardo are all great people to work with, and we appreciate your recognition of their excellence. Please visit us again some day!

August 09, 2024

Karen Goodwin did a tremendous job going over the operating controls and system features of our new 2024 Honda Accord Hybrid. More

by JuliusJM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehrdrad Saatara
Aug 09, 2024 -

Sierra Honda responded

Congratulations on your new Accord Hybrid, Julius! We're thrilled you enjoyed a pleasant and supportive buying experience with Karen, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Honda.

August 09, 2024

Tom is great in finalizing the sale price! Adrian is awesome to perform an excellent delivery! Charlie is professional in presenting options to clients benefits! More

by IDOCS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Honda responded

Thank you for sharing your experience with us! We're delighted Tom, Adrian, and Charlie handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Sierra Honda!

August 09, 2024

Kevin was kind, professional and quick to help service me. Would highly recommend seeing him directly. More

by kerriealmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin has provided for you. We look forward to your next visit!

August 08, 2024

Great service department! Always a pleasure to bring my vehicle in. Will definitely keep coming back. More

by LIZHUAPE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

August 08, 2024

This dealer lacks customer service. We were frustrated since this was the second time in a month we had to bring our car in to be “fixed” so we gave him a bad review. His review More

by ARLENE.VESPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
Aug 08, 2024 -

Sierra Honda responded

Arlene, thank you for sharing your concerns with us. We sincerely apologize for any frustration that you and your husband experienced. We regret that this situation has caused you inconvenience. Please contact me so that I may address your concerns in more depth. We do appreciate your business and your feedback. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 06, 2024

Great service. The salesperson was very helpful and understood my needs. He recommended the perfect car. The financing portion was easy and straightforward. More

by KATHY46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Chacon
Aug 07, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback, Kathy! We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

August 05, 2024

Service advisor courteous & knowledgeable and kept me updated . Service was fast and advisor answered all my questions. More

by Halo2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Aug 07, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with this service visit! We're glad your advisor provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

August 04, 2024

My initial call was answered by Tom Redd, who treated me like I was an old friend, and I am. I purchased my first Honda from Sierra and both Honda's I've owned have been serviced there with my old friend, K More

by Diane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Morales
Aug 07, 2024 -

Sierra Honda responded

Thanks for the 5-star review, Diane! We're delighted Tom and Albert provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on your third Honda! We wish you all the best in your upcoming journeys, from everyone at Sierra Honda!

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