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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
613 Reviews
Call Service Center (626) 879-2966

613 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 20, 2024

It was a little inconvenient finding a service department through construction zone but the customer service was great . More

by SCUBA4JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We appreciate your understanding regarding the construction and are thrilled to hear that you had a great experience with our customer service at Sierra Chevrolet. We strive to provide the best service possible and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

September 18, 2024

I brought my car into be evaluated for an issue with my cooling system. Shawn contacted me with an update. The service corrected the issue I was having with my coolant system. More

by todd.hagerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Todd! We’re glad to hear that Shawn was able to update you and that our team at Sierra Chevrolet successfully resolved the issue with your cooling system. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 16, 2024

Good mechanical service,very bad customer service from advisory,They don't help you solve the problems More

by fernie21z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your comments about the mechanical service at Sierra Chevrolet. It's unfortunate to hear that your experience with our advisory team was not up to our standards. Your concerns are important to us, and we encourage you to reach out directly so we can work towards a solution. Thank you for bringing this to our attention. Sincerely, The Sierra Chevrolet Team

September 15, 2024

Great service as always at the dealership! I have been coming here for 4 years and am happy to have found a place I can trust for work on my car. Marvin was very friendly, professional, effic More

by tkendall01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Sep 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We are thrilled to hear that you've been choosing Sierra Chevrolet for the past four years and that you find us trustworthy for your car's needs. It's great to know that Marvin provided you with friendly and professional service, and we're glad Nick could assist you in navigating our service area. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 14, 2024

I was satisfied with the oil change. The staff was friendly. Very much appreciated. Thank you. More

by Rkearney09
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were satisfied with your oil change and that our staff made a positive impression. Your appreciation means a lot to us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 14, 2024

Very satisfied, but I always am. Been purchasing and servicing my cars at Sierra Chevrolet in Monrovia More

by TAMMY.GUARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Tammy! We're thrilled to hear that you are always satisfied with your experience at Sierra Chevrolet in Monrovia. We appreciate your loyalty and look forward to continuing to serve you with your purchasing and servicing needs. See you next time! Sincerely, The Sierra Chevrolet Team

September 13, 2024

Dealership was great had no issues taking it in was in and out also the front desk was very helpful. More

by jasonlomeli60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that our team was helpful during your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 11, 2024

Service rep Marvin was very helpful and dealership great. Took care of servicing my truck in less than 1.5hrs and I was on my way. Thank you More

by georoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin was able to assist you and that we could service your truck quickly at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

September 09, 2024

Excellent service. Quick and responsive when asking a question about timing. They informed me about my tires so I appreciate that More

by sedano_eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet. Our team strives to provide quick and responsive service, and we’re glad you found our information about your tires helpful. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 07, 2024

There service is great. They are courteous and helpful. I use them for my Bolt. More

by garywannlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Gary! We’re thrilled to hear that you had a great experience with our service team at Sierra Chevrolet. It’s fantastic to know that our courteous and helpful staff are making a positive impact, especially for your Bolt. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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