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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
645 Reviews
Call Service Center (626) 879-2966

645 Reviews of Sierra Chevrolet of Monrovia - Service Center

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October 28, 2024

Service was very good and delivered on time as promised. Building construction was a bit inconvenient. More

by JUAN.M.RAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you experienced good service and that we delivered on time as promised. We also appreciate your understanding regarding the building construction inconveniences. Your satisfaction is important to us at Sierra Chevrolet, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 27, 2024

good service and good communication. Service was prompt and I was notified about my car being done in a timely manner. More

by Tran.may0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you experienced good service and communication at Sierra Chevrolet. Timely updates about your vehicle are important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 26, 2024

Took my Silverado for a diagnostic there service is great when it’s time for maintenance or simply an oil change or any work that needs to be done Chevy gots you covered you can count on reliable service… More

by ADRIAN.RIVERA357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department at Sierra Chevrolet was great, especially for your Silverado's diagnostic and maintenance needs. We strive to provide reliable service and it's fantastic to know we've met your expectations. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 26, 2024

I always come to this dealership for service for my chevy truck and everything has always been great, all the service people are very helpful but Tanya is my first choice because she is very respondsive an More

by CHRIS@POCKBUILDERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet and that Tanya has been able to assist you effectively with your Chevy truck. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 24, 2024

They did not complete the job on my first visit and they previous advisor Shawn is horrible Tanya handled business correctly More

by cnj.forklift1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. It’s unfortunate to hear that your job wasn’t completed during your first visit and we appreciate your feedback regarding Shawn and Tanya. We strive to provide excellent service at Sierra Chevrolet and your insights help us improve. If you would like to discuss this further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, The Sierra Chevrolet Team

October 24, 2024

Good service,fast,nice people. Good, good, good,good, great service,good. Good job,good. More

by esaenz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We truly appreciate your kind words about the service at Sierra Chevrolet. It’s wonderful to hear you had a great experience with our team. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

October 22, 2024

Quick repair to my vehicle and friendly staff. I will return for future service work. More

by TCROUSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear you had a quick repair experience with the friendly staff at Sierra Chevrolet. We look forward to serving you again for any future service needs. Safe travels! Sincerely, The Sierra Chevrolet Team

October 18, 2024

I dropped off my traverse on Friday and had no options for a rental. And picked up my traverse on Monday. Bummer More

by ediaz1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand how inconvenient it can be to not have a rental option while your Traverse was being serviced. We appreciate your feedback and will take it into consideration to improve our services. Please feel free to reach out to us at Sierra Chevrolet if you have any further concerns or need assistance. We value your business and hope to provide you with a better experience in the future. Sincerely, The Sierra Chevrolet Team

October 18, 2024

Marvin is amazing. He was thorough and communicated well with me. he made sure to let me know what was going on at every avenue and contacted me to let me know my car w More

by LISA.ELDREDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , Nick
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Oct 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin provided you with a seamless experience at Sierra Chevrolet. It's great to know that his thorough communication and efficiency made the process easy for you. We look forward to welcoming you back for your next visit, and we'll ensure that Marvin is there to assist you again! Safe travels with your car! Sincerely, The Sierra Chevrolet Team

October 16, 2024

They were fast and polite, and gave a lot of detail about what would happen to y truck More

by Maxinus4112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Sierra Chevrolet. Providing detailed information and excellent service is our priority, and we're glad to know your truck was taken care of efficiently. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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