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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
645 Reviews
Call Service Center (626) 879-2966

645 Reviews of Sierra Chevrolet of Monrovia - Service Center

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November 09, 2024

Shawn is always Very professional and makes my visits quick and easy. Will recommend to anyone to come. More

by Luisana4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Nov 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Luisana! We truly appreciate your kind words and are thrilled to hear that you find your visits to Sierra Chevrolet quick and easy. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 07, 2024

Joe is the best service advisor. I come from San Bernardino just to get my car serviced at Sierra Chevrolet. They have always been my place to go to for my cars. I have been comin More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The great technicians you have can be trusted to do there best!!
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Nov 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ms. Aguayo, for your amazing review! We truly appreciate your loyalty to Sierra Chevrolet and are thrilled to hear that you continue to rely on Joe for your service needs over the years. It means a lot to us that you travel from San Bernardino to visit us. We look forward to serving you and your cars for many more years to come! Sincerely, The Sierra Chevrolet Team

November 07, 2024

Jeremey helped me out on a silverado I had issues with. He was very helpful, efficient, and answered all my questions accordingly. More

by LALIGUTIERREZ85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Jeremey at Sierra Chevrolet. It's great to know he was able to assist you efficiently with your Silverado and address all your questions. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 05, 2024

Shawn, associate assigned to me gave an excellent and very satisfied customer service, deserved a 5 star ratings More

by JOEL.ILARDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words about the exceptional service you received! We’re thrilled to hear that you had a great experience at Sierra Chevrolet. Our team strives to provide the best for our customers, and we appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 04, 2024

Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

November 03, 2024

Great customer service and quick turnaround. Great service and will return for continued service of my car. More

by larryayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your feedback and are thrilled to hear that you experienced great customer service and a quick turnaround at Sierra Chevrolet. We look forward to seeing you again for your car's continued service! Sincerely, The Sierra Chevrolet Team

November 01, 2024

left car for 3 days and nothing was done . my service advisor wasted my time for 3 days. More

by waiyanmin.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeremy
Report | Print
Nov 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration about the delay in service for your vehicle at Sierra Chevrolet. Your feedback is important, and we encourage you to reach out to us directly so we can address your concerns and work towards a resolution. We appreciate your feedback and hope to improve your experience in the future. Sincerely, The Sierra Chevrolet Team

October 30, 2024

The dealership helped me to get the repair done on time. The repair was done right. More

by DANLONG444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re glad to hear that your repair was completed on time and to your satisfaction. At Sierra Chevrolet, we aim to provide quality service, and it’s wonderful to know we met your expectations. If you need anything else or have questions in the future, feel free to reach out. We look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

October 30, 2024

The service advisor is not proactive in letting me know what is happening with my vehicle. I have to reach out every time to get an update. Luckily the manager explained everything to me at the end after I More

by TSEDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding communication during your vehicle's service at Sierra Chevrolet. It's essential for us to keep our customers informed, and we appreciate you bringing this to our attention. We’re glad our manager was able to provide you with the information you needed. If you have any further concerns or would like to discuss your experience, please don’t hesitate to reach out. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

October 30, 2024

Never a bad experience when I go to Sierra Chevrolet. Staff is always great! 10/10 would always recommend More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet. Our staff appreciates your kind words, and we look forward to welcoming you back in the future. Don't hesitate to share your experience with others! Sincerely, The Sierra Chevrolet Team

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