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Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
613 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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613 Reviews of Sierra Chevrolet of Monrovia - Service Center
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October 11, 2024
Best customer service and support, on time with repairs and call backs, walk in with out appointment well coming and call backs, walk in with out appointment well coming More
by FIVESTARROOFING
Verified Customer
October 10, 2024
Shawn from Service Department goes above and beyond to help and support customer needs. I’m beyond thankful for his help and advice given for my truck. help and support customer needs. I’m beyond thankful for his help and advice given for my truck. More
by bbecerra0428
Employees Worked With
Shawn
October 10, 2024
Had to call to get car status. Never was updated. Took a week to figure out that mice had chewed through wiring. Doesn't seem that hard to diagnose. Never was updated. Took a week to figure out that mice had chewed through wiring. Doesn't seem that hard to diagnose. More
by SWILKENS
Employees Worked With
October 08, 2024
Problem not resolved, had several conversations regarding what we expected was wrong, were told "no" that's not the problem. Got vehicle back and immediately had issues. We rely on our vehicle as it's used f what we expected was wrong, were told "no" that's not the problem. Got vehicle back and immediately had issues. We rely on our vehicle as it's used for business transporting patients to and from places, so not having it is a big problem. We were told we could not bring it back until Wednesday (two days later). Frustrated, beyond frustrated. More
by SHELLY
Employees Worked With
not sure who we talked with.
October 07, 2024
Really was a bad experience with sale and the defective truck I was sold. The bright spot for me was dealing with Jacob North the service manager. He was a very understanding and communicated with me throu truck I was sold. The bright spot for me was dealing with Jacob North the service manager. He was a very understanding and communicated with me throughout the process. Thank you, Jacob!!!! More
by joeracer
October 07, 2024
Great customer service. Tanya is very professional. This was my second time at this location. Tanya is very professional. This was my second time at this location. More
by joseluis616
Employees Worked With
October 07, 2024
very good will return when needed keep up the good work nice and clean area nice and clean area More
by n6pmg
Employees Worked With
Other Employees :
Shawn
October 06, 2024
Very professional! Always so helpful with any issues and always respectful towards clients …nice girl Always so helpful with any issues and always respectful towards clients …nice girl More
by ramrosee_90
Employees Worked With
October 06, 2024
Good customer service and friendly staff. They helped me with a problem that my vehicle had and they had me on my way in no time. They helped me with a problem that my vehicle had and they had me on my way in no time. More
by dcreyes252
October 04, 2024
Amazing service whenever we take out cars in to get serviced. With our crazy schedules, we appreciate the reminders of when our cars are due for service. They are very efficient. Was very happy with S serviced. With our crazy schedules, we appreciate the reminders of when our cars are due for service. They are very efficient. Was very happy with Shawn at the service for helping us during this visit More
by nvidauri
Employees Worked With
Shawn
