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Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
617 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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617 Reviews of Sierra Chevrolet of Monrovia - Service Center
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April 22, 2022
Both Abraham Tovar and Joe Jimenez are great service persons. Don’t let them go . persons. Don’t let them go . More
by peteyolga
April 12, 2022
I brought my vehicle into Sierra Chevrolet for service and couldn’t be happier with the customer service I received. From the moment I walked in, I was greeted by Joe, a friendly and knowledgeable staff m and couldn’t be happier with the customer service I received. From the moment I walked in, I was greeted by Joe, a friendly and knowledgeable staff member. Joe informed me of all the options for my service and even let me know about a rideshare program they have where someone could pick me up and drop me off while I was waiting for my car. The service went much faster than I had expected and I’m happy to say I’m back out driving my car. At the end of the day, you can get your oil changes and tire rotations anywhere. There are endless options. What makes the difference for me is the way I’m treated by a company and its employees. For a lot of us, $100 can be a lot of hard-earned money to dish out. I want to feel like a human. I want to feel like my car matters, cause it’s all I got! That’s what Joe at Sierra Chevrolet served up for me, a customer experience that went far above any expectations I had. And because of that, that’s where I’ll be bringing my vehicle from now on. Forest B More
by Forest
Employees Worked With
April 11, 2022
Tanya Ruiz was very helpful explaining how the process would and what was being done. would and what was being done. More
by eric.mulfinger
Employees Worked With
April 08, 2022
Ernesto was super friendly and efficient! He made my oil change experience run smoothly. I also really appreciated the car wash he threw in as well. Thanks again!! He made my oil change experience run smoothly. I also really appreciated the car wash he threw in as well. Thanks again!! More
by steph.lopez
Employees Worked With
Ernesto
April 06, 2022
Excellent service, very attentive to my needs. Abraham Tovar was very helpful. Will definitely come back for service needs. Abraham Tovar was very helpful. Will definitely come back for service needs. More
by Mario
March 08, 2022
I purchased my 2017 Volt and had it serviced at this dealership ever since. They are explain everything thoroughly and keep me posted as the car is being serviced. My service manage, Abraham Tovar, is v dealership ever since. They are explain everything thoroughly and keep me posted as the car is being serviced. My service manage, Abraham Tovar, is very nice and knowledgeable. More
by cindyt
Employees Worked With
Abraham Tovar
December 16, 2021
Nope took my car for oil change 2800 dollars and four days later engine light on another 600 dollars! Four days later engine light on again! 2016 Chevy cruise! W/62000 miles! xxx Sierra now saying Cataly days later engine light on another 600 dollars! Four days later engine light on again! 2016 Chevy cruise! W/62000 miles! xxx Sierra now saying Catalytic converter? I hopefully will never have to take my Car there again! Except to drop small claim court papers! More
by Jlomo818
Employees Worked With
Abraham Tovar
October 07, 2021
No issues with the dealer itself. However service department can use some work. They do not communicate with you on the process of the vehicle and I had to call to check the status and what was wrong department can use some work. They do not communicate with you on the process of the vehicle and I had to call to check the status and what was wrong with my vehicle. So Edwin was very rude and pushy. Bridget was also unprofessional and gave attitude to myself. However, Abe was awesome and extremely helpful after a bad situation and I will return only if he is able to help me. More
by Ashleymrhodes1
Employees Worked With
Andrew Lisk, Steve Del Campo, Abraham Tovar
