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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
613 Reviews

613 Reviews of Sierra Chevrolet of Monrovia - Service Center

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October 26, 2024

I always come to this dealership for service for my chevy truck and everything has always been great, all the service people are very helpful but Tanya is my first choice because she is very respondsive an More

by CHRIS@POCKBUILDERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet and that Tanya has been able to assist you effectively with your Chevy truck. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 24, 2024

They did not complete the job on my first visit and they previous advisor Shawn is horrible Tanya handled business correctly More

by cnj.forklift1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. It’s unfortunate to hear that your job wasn’t completed during your first visit and we appreciate your feedback regarding Shawn and Tanya. We strive to provide excellent service at Sierra Chevrolet and your insights help us improve. If you would like to discuss this further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, The Sierra Chevrolet Team

October 24, 2024

Good service,fast,nice people. Good, good, good,good, great service,good. Good job,good. More

by esaenz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We truly appreciate your kind words about the service at Sierra Chevrolet. It’s wonderful to hear you had a great experience with our team. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

October 22, 2024

Quick repair to my vehicle and friendly staff. I will return for future service work. More

by TCROUSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear you had a quick repair experience with the friendly staff at Sierra Chevrolet. We look forward to serving you again for any future service needs. Safe travels! Sincerely, The Sierra Chevrolet Team

October 18, 2024

I dropped off my traverse on Friday and had no options for a rental. And picked up my traverse on Monday. Bummer More

by ediaz1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand how inconvenient it can be to not have a rental option while your Traverse was being serviced. We appreciate your feedback and will take it into consideration to improve our services. Please feel free to reach out to us at Sierra Chevrolet if you have any further concerns or need assistance. We value your business and hope to provide you with a better experience in the future. Sincerely, The Sierra Chevrolet Team

October 18, 2024

Marvin is amazing. He was thorough and communicated well with me. he made sure to let me know what was going on at every avenue and contacted me to let me know my car w More

by LISA.ELDREDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , Nick
Oct 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin provided you with a seamless experience at Sierra Chevrolet. It's great to know that his thorough communication and efficiency made the process easy for you. We look forward to welcoming you back for your next visit, and we'll ensure that Marvin is there to assist you again! Safe travels with your car! Sincerely, The Sierra Chevrolet Team

October 16, 2024

They were fast and polite, and gave a lot of detail about what would happen to y truck More

by Maxinus4112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Sierra Chevrolet. Providing detailed information and excellent service is our priority, and we're glad to know your truck was taken care of efficiently. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 15, 2024

Marvin is the best dealership service writer I have ever have experienced! He is knowledgeable and concerned with your happiness with your vehicle! He follows up and ensures that all is good and solved. O More

by sandbug777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Marvin and the exceptional service you received at Sierra Chevrolet. We're thrilled to hear that he has made such a positive impact on your experience and that you find value in traveling to see us, even during our construction. We’re excited for the improvements ahead and look forward to continuing to serve you. Don’t hesitate to reach out if you need anything else! Sincerely, The Sierra Chevrolet Team

October 15, 2024

Always helpful whenever I take my car to her. Thank you for all the help. More

by JOSEGUZMAN199335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We at Sierra Chevrolet are thrilled to hear that you find our team helpful whenever you bring your car in. Your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 11, 2024

Thank you Jeremy Secina! Jeremy was a great advisor and I would definitely recommend his services. More

by fidelalmaraz0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Secina
Oct 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Jeremy provided you with great service at Sierra Chevrolet. Your recommendation means a lot to us. We hope to assist you again in the future! Sincerely, The Sierra Chevrolet Team

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