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Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
628 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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628 Reviews of Sierra Chevrolet of Monrovia - Service Center
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May 27, 2023
Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More
by EAR_ONE71
Verified CustomerEmployees Worked With
May 27, 2023
Check-in process was very smooth and the car was ready (and washed!) much sooner than I expected. (and washed!) much sooner than I expected. More
by EDDIEHHSU
Employees Worked With
May 25, 2023
my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More
by oshalabi84
Employees Worked With
May 24, 2023
The communication between service personnel needs improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of wh improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of who opened up the service ticket. Edit: update! I’d like to thank Terry (the service manager) for reaching out and inquiring about said experience mentioned above. He’s making things right and I can now say that I am greatly looking forward to our next visit here at Sierra Chevrolet of Monrovia! More
by daniel.topete78
Employees Worked With
Gerardo Frayre, Terry Quinn
May 18, 2023
Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but they finally were available and installed at this visit. More
by edwardmnewman
May 18, 2023
Joe is very attentive to my service needs, never try's to sell me services I do not need. Go see Joe! sell me services I do not need. Go see Joe! More
by Dksievertson
Employees Worked With
May 18, 2023
If you’re not going to work on the car until the afternoon, then make the appointment for the afternoon. You kept our car all day and wasted our time. afternoon, then make the appointment for the afternoon. You kept our car all day and wasted our time. More
by ROBINSON3070
Employees Worked With
Unknown
May 18, 2023
Gerardo and John both were very nice and helpful. They made my visit there run very smoothly and answered all my questions regarding my Trailblazer They made my visit there run very smoothly and answered all my questions regarding my Trailblazer More
by BGUERRERO20
May 18, 2023
Service was fast and simple Gerardo answer my question regarding the retrofit for my traverse. regarding the retrofit for my traverse. More
by cesarcastaneda07
Employees Worked With
