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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
629 Reviews
Call Service Center (626) 879-2966

629 Reviews of Sierra Chevrolet of Monrovia - Service Center

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June 24, 2023

Very attentive - Joe Jimenez went out of his way to make me feel valued. He made every effort to get my needs serviced. More

by rubioramosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how much you appreciated Joe's communication and diligence at this visit! We're glad he made sure everything was handled to your satisfaction. Looking forward to emulating this positive experience at your next appointment. See you then!

June 24, 2023

Great service from start to finish. Thank you Tanya and JT in service. I will definitely be coming back soon! More

by ChevyTahoe2023
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to express your appreciation of Tanya and John! They're awesome people to work with and we're so glad you agree. Thanks for choosing Sierra Chevrolet for your automotive needs!

June 23, 2023

Very good and friendly service i would recommend to all my friends. Also good prices. More

by RENESINCOMETAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman, Sam M. Alfi
Report | Print
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to tell us how great your service visit was! Nothing means more to us than your total satisfaction, so we're pleased our friendly team got your vehicle taken care of at a reasonable price. We hope you'll come see us again some day!

June 23, 2023

It was a good experience, dropped it off in the morning for an oil change and picked it up when i needed it even got a wash. More

by JEREMELLIOT7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Jeremelliot7! We sincerely appreciate your business and your positive feedback on Joe. We're happy he handled your needs with prompt attention and a wash after the work was completed. We wish you pleasant travels all summer long!

June 22, 2023

Excellent customer service from the moment I arrive to the time I depart. This is my go to place for service. More

by Pacheco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Report | Print
Jun 22, 2023 -

Sierra Chevrolet of Monrovia responded

Great! Thanks so much for your feedback, Pacheco. We're glad our service team has consistently delivered reliable, attentive service to you at each visit. Looking forward to continuing this pattern at your next appointment. See you then!

June 18, 2023

It was great nothing bad to say. Fast and friendly. Would visit again in the future More

by HAGOPOHANNES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for giving our service department a try! We're so happy our team handled your vehicle's needs with great care and quickness, so you could be safely returned to the road in a timely manner. Looking forward to working with you again some day!

June 18, 2023

Great job & service by the entire service department I’ve been a loyal customer for over 40 years More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Report | Print
Jun 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this visit! We're sincerely honored by your loyalty and we're glad our team continues to uphold your complete satisfaction as their #1 priority by providing you with exceptional service at each visit. Thank you for always choosing Sierra Chevrolet!

June 15, 2023

GREAT SERVICE, CAR WAS DONE WITHIN AN HOUR. WAITING AREA VERY CLEAN. EVERYONE SO NICE. More

by nelsonconstruction2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Report | Print
Jun 15, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing some great feedback on your visit to our service department! We're so pleased you enjoyed the facility and your vehicle's service was completed in a timely manner. The Sierra Chevrolet team looks forward to making your next appointment just as pleasant!

June 13, 2023

Hi my name is Isaac and I have brought my car multiple times to sierra Chevrolet of Monrovia to get maintenance work and they have always done a good job and I want to take the time to thank one of there More

by Isaac.Martinez 1593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, Isaac! Thank you for stopping by to share positive feedback on your service visit with Tanya. We're pleased Tanya handled your needs with great care and insightful communication. Looking forward to ensuring the same circumstances at your next appointment!

June 13, 2023

Joe Jimenez was very helpful, patient and understanding my needs for the service on my vehicle and a issue that unexpectedly happened. More

by CASASDL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, CasasDL4! We sincerely appreciate your business and your 5-star review of Joe. We hope you won't hesitate to call when Joe and the Sierra Chevrolet team may assist you again. It's always our pleasure!

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